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02-18-2015

Turkey

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Helix serial number and model number update

2017-03-06, 14:54 PM

Hi
20CH model helix device, I changed the motherboard.
But I can not enter the serial number.
Block # 84 is giving the error.
I try on software as C0 but it gives EEPROM error.
The software is Thinkpad Maintinance Utility 1.08.
If there is a solution please help?

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11867 Posts

01-02-2010

United States of America

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Re: Helix serial number and model number update

2017-05-17, 19:42 PM

Take it to a dealer.  The Maintenance disk is only available to dealers and warranty servicers.


Rich


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.
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11867 Posts

01-02-2010

United States of America

40172 Signins

422754 Page Views

  • Posts: 11867
  • Registered: ‎01-02-2010
  • Location: United States of America
  • Views: 422754
  • Message 2 of 2

Re: Helix serial number and model number update

2017-05-17, 19:42 PM

Take it to a dealer.  The Maintenance disk is only available to dealers and warranty servicers.


Rich


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.

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