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bertilak
Fanfold Paper
Posts: 6
Registered: ‎10-02-2018
Location: US
Views: 183
Message 1 of 6

Lenovo System Update Error

I see the same topic rom a few weeks back, marked as solved, but I am getting a similar problem. This is the second day.

Capture.PNG

So, is this a known, temporary, situaton or has something unexpected gone wrong? I gave it a day figuring it would get fixed but it is still happening.

 

shjus
Paper Tape
Posts: 1
Registered: ‎06-11-2019
Location: NO
Views: 157
Message 2 of 6

Re: Lenovo System Update Error

I'm having the same issue. On L480. 

 

Works fine on my Legion C730

traumayeti
What's DOS?
Posts: 1
Registered: ‎06-11-2019
Location: US
Views: 123
Message 3 of 6

Re: Lenovo System Update Error

I am having the same issue on my 2 day old X1 yoga.

 

I chatted with technical support and they recommended reimaging. 

 

Did not seem like the best choice. 


I called 855-500-1051, they said it may be down for a month and there is no way to find out. 

 

Not particularly impressed with the customer service. 

 

That said, it looks like it is not just me so just a coincidence when I just got this machine. 

retalsb
What's DOS?
Posts: 1
Registered: ‎06-11-2019
Location: US
Views: 117
Message 4 of 6

Re: Lenovo System Update Error

Same issue here.  Unable to update new (only three days old) and older (a few months to one year) T580s and X1s.  What's the status?  

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Lenovo Staff
Lenovo Staff
Posts: 5,463
Registered: ‎10-29-2009
Location: NC
Views: 64
Message 5 of 6

Re: Lenovo System Update Error

We are having issues with the System Update catalog files which is causing sporadic issues like this.  I don't have any ETA for a fix yet, but just wanted to let you know that we are aware and working on it.  Sorry for this trouble.

bertilak
Fanfold Paper
Posts: 6
Registered: ‎10-02-2018
Location: US
Views: 32
Message 6 of 6

Re: Lenovo System Update Error

Seems to be fixed now.

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