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keubanks
Paper Tape
Posts: 1
Registered: ‎02-04-2016
Location: Arizona
Views: 190
Message 1 of 1

Lenovo ThinkPad 20CG (Helix Gen2) Touchpad not responding

I have a Thinkpad tablet 20CG onWindws 8.1 that uses a Pro dock keyboard. The tablet originally came with a folio keyboard that still works correctly but I cannot get the touchpad on the pro dock keyboard to function. However the keys on the keyboard portion still function. I have tried downloading the firmware update for the ultrabook pro keyboard and the registry patch with no resolution. I figured it has to be a driver issue but cannot figure out which one is causing the issue. Any ideas?

 

Thank you

 

 

Moderator comment: Detail added to subject for clarity.

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