English Community

ThinkPad NotebooksThinkPad: X Series Tablet and Helix Laptops
All Forum Topics
Options

1 Posts

07-21-2018

ES

4 Signins

45 Page Views

  • Posts: 1
  • Registered: ‎07-21-2018
  • Location: ES
  • Views: 45
  • Message 1 of 2

Lenovo Thinkpad Helix 20CG 20CH touchpad doesn't work after BIOS 2.0 update

2018-07-21, 9:16 AM

Hi,

 

 Today I've decided to update to the BIOS version 2.0 to my Thinkpad Helix according to the Drivers published in the support page.

 

 After that, the touchpad is not working anymore. I've applied different things like for example Function Key + F6 and nothing.

 

 Does anyone have an idea of how to solve this?

 

 This is the log file after the update:

 

[2018/7/21 9:9:48] version 25.32
OS = Windows 10 64bit
Driver Loading....Done
System BIOS Version -> N17ET72W
Applying BIOS Version -> N17ETA0W
System EC Version -> N17HT63W
Applying EC Version -> N17HT66W
AC adapter/Battery check....OK.

BIOS Flashing....BIOS Flash completed.
EC Flashing....EC Flash completed.

 

Regards!

 

Jesus Guevara

 

 

 

 

Reply
Options

1 Posts

09-05-2018

FR

4 Signins

20 Page Views

  • Posts: 1
  • Registered: ‎09-05-2018
  • Location: FR
  • Views: 20
  • Message 2 of 2

Re: Lenovo Thinkpad Helix 20CG 20CH touchpad doesn't work after BIOS 2.0 update

2018-09-05, 21:10 PM

Hi Jesus,

After updating to BIOS 2.0 I briefly had the same problem.

You can find an update for your touchpad driver here, it solved it for me.

Hope it helps.

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete