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JGUEVARAOCANDO
Paper Tape
Posts: 1
Registered: ‎07-21-2018
Location: ES
Views: 351
Message 1 of 2

Lenovo Thinkpad Helix 20CG 20CH touchpad doesn't work after BIOS 2.0 update

Hi,

 

 Today I've decided to update to the BIOS version 2.0 to my Thinkpad Helix according to the Drivers published in the support page.

 

 After that, the touchpad is not working anymore. I've applied different things like for example Function Key + F6 and nothing.

 

 Does anyone have an idea of how to solve this?

 

 This is the log file after the update:

 

[2018/7/21 9:9:48] version 25.32
OS = Windows 10 64bit
Driver Loading....Done
System BIOS Version -> N17ET72W
Applying BIOS Version -> N17ETA0W
System EC Version -> N17HT63W
Applying EC Version -> N17HT66W
AC adapter/Battery check....OK.

BIOS Flashing....BIOS Flash completed.
EC Flashing....EC Flash completed.

 

Regards!

 

Jesus Guevara

 

 

 

 

timmy469
What's DOS?
Posts: 1
Registered: ‎09-05-2018
Location: FR
Views: 231
Message 2 of 2

Re: Lenovo Thinkpad Helix 20CG 20CH touchpad doesn't work after BIOS 2.0 update

Hi Jesus,

After updating to BIOS 2.0 I briefly had the same problem.

You can find an update for your touchpad driver here, it solved it for me.

Hope it helps.

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