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notaneggspert
What's DOS?
Posts: 4
Location: Usa
Views: 28,387
Message 1 of 15

Lenovo X230 tablet Thinkpad/trackpad not functioning

Touch screen, pen, and usb/bluetooth imputs work fine but the trackpad stops working several seconds after bootup/log in.

 

I've removed and reinstalled the latest lenovo trackpad drivers which fixes the problem for several seconds and then the trackpad/touch pad stop working again. After every restart again they work for a few seconds and then stop.

 

Are there any other possible sollutions? 

Community SuperMod
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Posts: 5,196
Location: US
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Message 2 of 15

Re: Lenovo X230 tablet Thinkpad/trackpad not functioning

welcome to the community!

 

please check to make sure your trackpad is not disabled in your bios.

 

for reference, on my t60p, i have the trackpad disabled in bios because i never use it ( trackpoint evangelist here Smiley Wink ). regardless, when i'm at the windows 7 login screen, my trackpad is active. as soon as i'm logged in and i've got a windows desktop, the trackpad is inactive. i'm not sure why i have that small window where it works, but there it is, fwiw.

 

cheers.


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notaneggspert
What's DOS?
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Location: Usa
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Message 3 of 15

Re: Lenovo X230 tablet Thinkpad/trackpad not functioning

It's enabled in the system bios. My webam is also constantly rotated 180 degress the wrong way. So I'm always upside down whether I'm on google hang out, skype, or an application installed on the computer. Haven't found any settings to flip the webcam properly. It's not in tablet mode I've checked. It seems like half my drivers aren't working had lots of little hardware issues like the keyboard or usb mouse just not working, or getting stuck in tablet mode I don't think the Pci slot works either.

Community SuperMod
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Message 4 of 15

Re: Lenovo X230 tablet Thinkpad/trackpad not functioning

sounds to me like a whole lot of "not working" or working "wonky" on your pc.

have you considered getting it checked out by Service under warranty?

 

regards.


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notaneggspert
What's DOS?
Posts: 4
Location: Usa
Views: 28,321
Message 5 of 15

Re: Lenovo X230 tablet Thinkpad/trackpad not functioning

I have but I need the computer for school and all my photoediting stuff has been registered, installed, and configured on this machine. I just don't have the time to send it in and can't afford to be with out a computer.

 

I have to say I'm disappointed I've had all the problems with this computer I bought a Lenovo Thinkpad because they are supposedly tough and reliable. 

Community SuperMod
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Message 6 of 15

Re: Lenovo X230 tablet Thinkpad/trackpad not functioning

sorry you're having issues.

i do understand the problems being without a principal machine for a period of time. not easy at all.

maybe a call to Service would get you a referral to a servicer local to you. that might cut down on any downtime.

just a thought...

 

i will say that, as disappointed as you feel, your experience isn't the norm, but exceptions do slip through in any product. i've got more years than i care to admit using products in the Think line, both in the Lenovo era and back to IBM, and i've only had one machine give me grief. A T22 that ended up needing a planar replacement, twice. i can honestly say that friends, family and colleagues have had far more issues with laptops from all of the other makers.

 

just my experience. others' mileage may vary.


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notaneggspert
What's DOS?
Posts: 4
Location: Usa
Views: 28,285
Message 7 of 15

Re: Lenovo X230 tablet Thinkpad/trackpad not functioning

Well today the Touch screen and audio jack isn't working. So by next week I'm assuming the tablet will brick its self. Only Lasted a month I'll try to find a service center but I just don't have free time and I was using the tablet/pen to take all my notes but I'm back to paper and pen today Smiley Frustrated

jnolan
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Location: Kirkland
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Message 8 of 15

Re: Lenovo X230 tablet Thinkpad/trackpad not functioning

Call support. 1-800-426-7378

 

They can remote into your machine and make sure you have the right drivers installed.

 

They fixed the upside down camera issue for me before- it was a while ago- can't remember what they did.

 

Have you run your Lenovo updates?  Do that- can take and hour or so depending on your internet connection.  Definitely do that, then call support- they can fix stuff for you easily.

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Message 9 of 15

Re: Lenovo X230 tablet Thinkpad/trackpad not functioning

Hello Notaneggspert,

 

You can relax now as I have a fix for this issue of the Trackpad and Touchpad mice not working. The fix is to install the latest drivers for the ultranav touchpad and trackpad. As for the Touchpad and Audio Jacks, I need more info about those issues if you can please. Hope that helped.

A+ Certified
galex
What's DOS?
Posts: 1
Location: israel
Views: 26,623
Message 10 of 15

Re: Lenovo X230 tablet Thinkpad/trackpad not functioning

Same issues with me, and the support guys keep on saying to me that "i'm the only one facing these problems".

touchpad stops working few seconds after log in.

overall feeling is that many things doesn't function well, or function very slowly. A lot of small issues that come and go.

this is after a very good experience with previous lenovo machines (X230 non-tablet, T400, etc.).

 

i'm wondering if windows 7 can handle tablets.  i'm so much dissapointed, and feel like a guinea pig that also payed a lot of money to participate in this experiment.

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