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Defnotyou
What's DOS?
Posts: 1
Registered: ‎04-20-2019
Location: NZ
Views: 138
Message 1 of 2

Lenovo active pen 1 or pro not working with x1 tablet?

How do I fix this, I got all the drivers (Wacom, pen settings app) and the batteries are working. How do I fix???

 

Social Support Agent
Social Support Agent
Posts: 34
Registered: ‎04-24-2019
Location: PH
Views: 74
Message 2 of 2

Re:

Hello and Welcome to Lenovo Forums.


As per http://accsmartfind.lenovo.com/products/GX80K32882, the Lenovo Active Pen is compatible with the X1 Tablet so compatibility issue is not the issue. Were you able to use this Pen before? If yes, can you try removing it from your pair BT devices and try to pair it again and observe.

 

Pen Button Config (see Pairing Guide on page 2):

https://download.lenovo.com/pccbbs/options/lenovo_pen_button_config_guide.pdf

 

Quick Start Guide (check battery placement/position):

https://download.lenovo.com/consumer/options/lenovo_active_pen_qsg.pdf

 

If none of the above steps doesn't work then you may need to contact the Lenovo help desk to determine if a Pen replacement is needed (visit https://pcsupport.lenovo.com/us/en/supportphonelist and filter by Country).

 

Let us know how it goes.



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