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15 Posts

10-31-2009

US

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Lenox Helix 2 wake issues

2016-03-15, 14:27 PM

Whenever my helix 2 display turns off, it won't come back on again. I have to reboot the co,puter by holding down the power key, which turns it off then I turn it on again.

I think this is the windows 10 wake from sleep issue, but I have my computer set not to go to sleep and it still happens.

I know the computer is still on even though the screen doesn't work because the windows key on the bottom of the screen vibrates.

Is there a solution? I have installed all updates and am running the latest version of Windows 10.

 

Thanks.

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15 Posts

10-31-2009

US

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Re: Lenox Helix 2 wake issues

2016-03-15, 23:03 PM

this is a driver issue that happens when you update to windows 10. i rolled back to windows 8 and the problem is gone.

there are reports of similar problems on thinkpads all over the web.

but i can't find a solution.

anyone?

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15 Posts

10-31-2009

US

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Re: Lenox Helix 2 wake issues

2016-03-16, 15:06 PM

Can anybody help?

 

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15 Posts

10-31-2009

US

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Re: Lenox Helix 2 wake issues

2016-03-16, 15:16 PM

 

Actually this is the issue here:

https://forums.lenovo.com/t5/ThinkPad-X-Series-Tablet-and/Helix-20CG-won-t-wake-from-sleep-mode/td-p/1816119/page/2

 

But there doesn't seem to  be a fix if  you want to use  Windows 10. 

 

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90 Posts

04-29-2015

US

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Re: Lenox Helix 2 wake issues

2016-03-18, 2:51 AM

The problem is very intermittent... mine stopped for a while, but now after trying to upgrade insider build: cant get into windows, cant reset, cant re-install, cant factory reset, command prompt bootrec commands do not work. Lenovo with Windows=NOPE

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53 Posts

12-26-2015

Germany

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Re: Lenox Helix 2 wake issues

2016-03-31, 0:28 AM

Today I was "lucky": I waited for several minutes once the screen didn´t return on thaw when a blue screen appeared giving the following hint: DRIVER_POWER_STATE_FAILURE.

 

Event log entry:

The computer has rebooted from a bugcheck. The bugcheck was: 0x0000009f (0x0000000000000003, 0xffffe001d7b81c80, 0xffffd00020506990, 0xffffe001dc83abd0). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: 46e1a787-75ad-4e19-ad0a-6e0064a6ec0d.

 

 

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90 Posts

04-29-2015

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Re: Lenox Helix 2 wake issues

2016-04-07, 4:27 AM
Same exact thing today, turn off hibernation/fast startup. its literally useless.
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13 Posts

07-31-2013

New Jersey

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  • Message 8 of 8

Re: Lenox Helix 2 wake issues

2016-04-26, 2:47 AM

It is ridiculous how Lenovo does not have a fix for the not waking from sleep issue or some other official acknowledgement of this issue. 

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