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2 Posts

02-07-2012

WA

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Mouse cursor jumps around the screen randomly

2012-02-07, 3:11 AM

I have an X220 convertable laptop but the mouse cursor is driving me mad.  It randomly jumps around the screen; clicks things and generally makes working really hard.  

 

At first i thought i might have a virus although i have Norton installed.  I have done virus scans with Norton and McAfee in both regular and safe modes.  No problems found.

I have diabled and installed drivers; changed mouse settings; reistalled USB drivers; tried a corded mouse and nomouse other than the touchpad.  Nothing works.

Lenovo support say they think it is a hardware problem; they sent me a new keyboard.  i put the new keyboard in (really easy to do).  No difference.

Lenovo want me to return my machine for evaluation but i use it every day.... I make mony on my computer and cannot affort to lose it for the minimum 4 days max 10 days they want it for service.  If i cannot work for 4 days I might as well go and buy another computer and throw this one in the bin!

Can anyone heplp please??

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5 Posts

04-26-2012

France

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Re: Mouse cursor jumps around the screen randomly

2012-04-26, 14:25 PM

Hi 

 

=> Lenovo support => Motherboard ! :smileywink:

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648 Posts

07-20-2009

United States of America

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Re: Mouse cursor jumps around the screen randomly

2012-04-03, 12:44 PM

Does the issue persist when you're running on battery with the charging cable unplugged? For me that stops it. That's not a permanent solution of course.

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5 Posts

04-26-2012

France

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Re: Mouse cursor jumps around the screen randomly

2012-04-26, 14:25 PM

Hi 

 

=> Lenovo support => Motherboard ! :smileywink:

0 person found this solution to be helpful.

This helped me too

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648 Posts

07-20-2009

United States of America

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Re: Mouse cursor jumps around the screen randomly

2012-08-17, 17:37 PM

Thanks, that did it for me as well. 

http://forums.lenovo.com/t5/X-Series-Tablet-ThinkPad-Laptops/x220-tablet-clicking-problem/td-p/685301

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3 Posts

09-02-2012

USA

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Re: Mouse cursor jumps around the screen randomly

2012-09-02, 18:58 PM
Did they send you one or did you have to send it in? I really cannot afford the downtime of sending my laptop to a repair center.
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648 Posts

07-20-2009

United States of America

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Re: Mouse cursor jumps around the screen randomly

2012-09-02, 22:49 PM

My warranty included on-site service, so the tech that came in brought it. I'm not sure if they ever send out parts. 

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2 Posts

11-13-2013

Richmond Hill, Ontario

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Re: Mouse cursor jumps around the screen randomly

2013-11-13, 23:18 PM

Thanks for the information, albeit this being an older thread.  I think when I call in I am going to tell them to send the tech with a new screen AND motherboard.  I've already paid for it with their $800 warranty (3 years all perils).

 

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3 Posts

06-27-2014

las vegas nv

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Re: Mouse cursor jumps around the screen randomly

2014-06-27, 16:50 PM

I have a ThinkCenter All in One Desktop - this exact problem is happening to me year three into owning it.  I've unplugged the mouse, the keyboard, installed new drivers, uninstalled drivers, bought and returned mouse - and all of my equipment is attached, so there is no bluetooth to place the blame

did anyone find a solution to this problem on their own before i have to spend more time calling Lenovo directly?

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1 Posts

06-30-2016

India

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Re: Mouse cursor jumps around the screen randomly

2016-06-30, 3:54 AM

Hello There,

 

Even I had same issue with my G50-80 Laptop. I tried all the available options online.

 

Later started uninstalling the drivers randomly and checked.

The issue has been resovled after unistalling "Synaptics Pointing Driver" which installs while installing Touchpad driver.

I installed Synaptics Pointing Driver again and checked, and the issue repeated. So, I believe its the issue with Synaptics Pointing Driver.

Kindly check at your end and comment whether the issue resolved at your end or not.

 

Cheers, Deepak.

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