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misbehave
Paper Tape
Posts: 7
Registered: ‎01-11-2017
Location: US
Views: 372
Message 1 of 1

Multiple problems with my newly purchased Thinkpad Helix Type 20CG0032US

I have bought this Thinkpad Helix Type 20CG0032US for only less than a month and found out many things not working right out of the box.

The worst part is I am unable to get any support from live chat or from phone support.

I am fustrated to the point to that I am about to return this machine and get some other brands instead.

Here are the list of issue with my unit:

 

-Dolby Home Theater V4 sound setting menu is nowhere to be found.  And when I finally find the files to install this software, it does not work.

 

-The rotation lock button does not work even when I am tablet mode.  The screen rotation setting is not available anywhere on the version of win8.1 pro 64bit installed on this machine.

 

-Neither of the front facing or back cameras work.

 

I thought everything should be working right out of the box.  Apprently not.

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