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ExC
Paper Tape
Posts: 4
Registered: ‎05-24-2011
Location: California
Views: 790
Message 1 of 7

Multitouch stops working after hibernation (x201 tablet)

Hi, I was wondering if anyone would have any idea why my multitouch features stopped working after my system resumes from sleep/hibernation. It basically doesn't detect any multitouch feature but still detects the pen feature (although for the pen, the mouse cursor changes back to the traditional arrowhead rather than the dot that I'm used to).

 

I'm not sure if this is that important but I never had a problem prior to this: I recently swapped out my HDD for a SSD (and is working beautifully). I'm just not sure I have all the drivers although ThinkVantage and other driver updating programs that Lenovo has released says my system is up to date.

 

Thanks for your time,

ExC

Former Employee
Posts: 2,437
Registered: ‎04-10-2011
Location: Malaysia
Views: 771
Message 2 of 7

Re: Multitouch stops working after hibernation (x201 tablet)

hi ExC

it is hard to say what happen here. Curious to know, let's say if you put back the original HDD, does the error occur ?

At the same time, do go to >> http://www-307.ibm.com/pc/support/site.wss/MIGR-70656.html

and check if the software/driver version for your system is up to date.





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xenx
Fanfold Paper
Posts: 20
Registered: ‎02-22-2011
Location: Canada
Views: 750
Message 3 of 7

Re: Multitouch stops working after hibernation (x201 tablet)

I have exactly this problem as well. The multitouch works again after restarting the computer. And I don't have an SSD, so it isn't a SSD issue. Might I add, all my stuff is updated as well from the thinkpad system update tool.

 

@ExC, Are you running a dual OS in another partition?

xenx
Fanfold Paper
Posts: 20
Registered: ‎02-22-2011
Location: Canada
Views: 739
Message 4 of 7

Re: Multitouch stops working after hibernation (x201 tablet)

As I suspected, I have solved this problem by removing the other OS. Now multitouch works even after sleep and hibernation of the computer.

just a fyi.
atheon86
What's DOS?
Posts: 3
Registered: ‎01-09-2013
Location: florida
Views: 503
Message 5 of 7

Re: Multitouch stops working after hibernation (x201 tablet)

I am having the same problem...I did a clean install of windows on a SSD.  I used the thinkvantage update to get the latest drivers and now, after hibernate my multi touch doesn't work until I restart the computer.  Also, the sensing of the pen is inverted when I flip the display to tablet mode (i.e. it still acts as if the screen hasn't flipped -- -when I hover the pen above the upper right corner, the mouse appears in the lower left corner).

 

I have also tried downloading the enhanced multitouch driver directly from the lenovo website and installing it.

atheon86
What's DOS?
Posts: 3
Registered: ‎01-09-2013
Location: florida
Views: 499
Message 6 of 7

Re: Multitouch stops working after hibernation (x201 tablet)

I found a fix.  For anyone else having this problem:

http://support.microsoft.com/kb/976755

 

Ran the hotfix, rebooted, put it to hibernate and when I resumed, everything worked just fine!

atheon86
What's DOS?
Posts: 3
Registered: ‎01-09-2013
Location: florida
Views: 498
Message 7 of 7

Re: Multitouch stops working after hibernation (x201 tablet)

FYI, my symptoms did not match the hotfix exactly....as I just have one user login and it was the one that was affected, but it did fix the problem that I mentioned.

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