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18 Posts

01-22-2019

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  • Posts: 18
  • Registered: ‎01-22-2019
  • Location: US
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My X1 tablet 3rd can't charge

2019-12-31, 15:28 PM

As Lenovo Vantage failed to install on my Tablet X1 3rd, I can't do any dignostic test.

 

My X1 tablet 3rd cann't charge with AC adapter. As I disconnected charger to my tablet, it shows that "Plugged in, Not Charge". When I insert AC adapter into anyone of two Type C ports of my tablet, it still shows these words "Plugged in, Not Charge". Mytablet cann't charge. 

 

When I connected Lenovo USB-C Travel Hub to top Type C port, the second sreen and bluetooth keyboard does work normally. If I connected Travel Hub to below Type C port. the second sreen and bluetooth keyboard failed to work.

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459 Posts

05-02-2019

US

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  • Posts: 459
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Re: My X1 tablet 3rd can't charge

2019-12-31, 17:52 PM

Hi !

 

Have you tried using a different charger and observe if you'll see any changes? You may also perform a power drain to further isolate the problem and press the Emergency Reset Hole as well.

Regards,

 



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