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BillPStudios
Serial Port
Posts: 24
Registered: ‎06-12-2013
Location: United States
Views: 3,225
Message 1 of 6

Ordering Helix replacement parts

I recently had an accident with my Helix screen and damaged the LCD ribbon cable. Everything works fine and if I hook up to a 2nd screen using the mini-HDMI port I can still use my Helix 3697-CTO and all its features.

The only thing that fails is my LCD screen which means I'm not able to use my Helix as a table(which I never do) or a laptop without an extra monitor.  If I can find a replacement ribbon cable I may be able to fix everything without having to pay the $600 repair estimate.

Is there any link online where I can order the cable that says LCD abd 1 MB,


 

Btw,  thank you to all for the  help on my initial question and the link to the video for disassembling my Helix.


Thanks,
Bill

 

Bill Pytlovany
BillP Studios
Microsoft MVP - Consumer Security
Community SuperMod
Community SuperMod
Posts: 5,393
Registered: ‎06-26-2008
Location: US
Views: 3,220
Message 2 of 6

Re: Ordering Helix replacement parts

Bill,

 

Is there an FRU P/N on the cable? If so, you could try using it here:

http://www-304.ibm.com/shop/americas/webapp/wcs/stores/servlet/default/PromotionDisplay?promoName=pa...

 

Regards.


Community GuidelinesSearchPrivate MessagingENDEESPTRUUACZ-SKTRMoto
PM requests for individual support are not answered. If a post solves your issue, please mark it so.

I am not a Lenovo employee.

Guru
Posts: 1,396
Registered: ‎06-08-2013
Location: BE
Views: 3,201
Message 3 of 6

Re: Ordering Helix replacement parts

The part number for the LCD/LVDS cable is 04X6485 and can be found here:
http://download.lenovo.com/parts/ThinkPad/helix_fru_bom_20131105.pdf

 

 

Here is a video tutorial to open it up: http://www.youtube.com/watch?v=uN2K3qd82AI


Warm regards,
Jonas Hendrickx

Lenovo Insider - Windows Insider MVP

Personal website: ThinkScopes

Community SuperMod
Community SuperMod
Posts: 5,393
Registered: ‎06-26-2008
Location: US
Views: 3,196
Message 4 of 6

Re: Ordering Helix replacement parts

Thanks, very much, Jonas!

 

Bill, that FRU P/N shows as in stock on the maintenance parts site.

 

Cheers!


Community GuidelinesSearchPrivate MessagingENDEESPTRUUACZ-SKTRMoto
PM requests for individual support are not answered. If a post solves your issue, please mark it so.

I am not a Lenovo employee.

BillPStudios
Serial Port
Posts: 24
Registered: ‎06-12-2013
Location: United States
Views: 3,159
Message 5 of 6

Re: Ordering Helix replacement parts

You guys are the best!   Hopefully, I'll be up and running like normal very soon!

Thanks again,
Bill

 

Bill Pytlovany
BillP Studios
Microsoft MVP - Consumer Security
BillPStudios
Serial Port
Posts: 24
Registered: ‎06-12-2013
Location: United States
Views: 2,974
Message 6 of 6

Re: Ordering Helix replacement parts

Again, you guys pointed me in the right direction and I was able to install the new LCD ribbon successfully. Unfortunately, I must have trashed something else on my screen,  I can almost see the screen but it's still to dim, i can see the screen using the mini-HDMI bu it seems to loosen up and fails. Someone mentioned a fuse but that doesn't make sense. Any other parts that may need replacement?

Thanks,

Bill

BillP Studios
Blue Hat Hacker

Bill Pytlovany
BillP Studios
Microsoft MVP - Consumer Security

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