11-12-2014 07:44 PM
I recently had an accident with my Helix screen and damaged the LCD ribbon cable. Everything works fine and if I hook up to a 2nd screen using the mini-HDMI port I can still use my Helix 3697-CTO and all its features.
The only thing that fails is my LCD screen which means I'm not able to use my Helix as a table(which I never do) or a laptop without an extra monitor. If I can find a replacement ribbon cable I may be able to fix everything without having to pay the $600 repair estimate.
Is there any link online where I can order the cable that says LCD abd 1 MB,
Btw, thank you to all for the help on my initial question and the link to the video for disassembling my Helix.
Solved! Go to Solution.
11-12-2014 08:04 PM
Is there an FRU P/N on the cable? If so, you could try using it here:
11-12-2014 10:17 PM - edited 11-12-2014 10:21 PM
The part number for the LCD/LVDS cable is 04X6485 and can be found here:
Here is a video tutorial to open it up: http://www.youtube.com/watch?v=uN2K3qd82AI
Personal website: ThinkScopes
11-12-2014 10:21 PM
Thanks, very much, Jonas!
Bill, that FRU P/N shows as in stock on the maintenance parts site.
11-24-2014 10:27 PM
Again, you guys pointed me in the right direction and I was able to install the new LCD ribbon successfully. Unfortunately, I must have trashed something else on my screen, I can almost see the screen but it's still to dim, i can see the screen using the mini-HDMI bu it seems to loosen up and fails. Someone mentioned a fuse but that doesn't make sense. Any other parts that may need replacement?
Blue Hat Hacker