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Sarnyl
Paper Tape
Posts: 2
Registered: ‎07-15-2015
Location: France
Views: 625
Message 71 of 71

Re: Lenovo Helix Touch Screen Malfunctioning

Hello,

 

Just to give some feedback after quite some months.

 

Contrary to what I believe before, I can confirm that it was also a *hardware* issue for me. Lenovo support has replaced the screen with no additional operations that I could find on the OS, and the touchscreen is working 100%. (versus about 20% of the time before that)

 

All software upgrade did nothing (bios, windows patch, OS reinstall, driver tweeking etc...)

 

So if the touchscreen completely stops working on a random basis after a reboot (but not necessarly the pen) i would advise to send it for repair.

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