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Paper Tape
Posts: 4
Registered: ‎02-22-2012
Location: Stratford-upon-Avon, UK
Message 1 of 8 (761 Views)

ThinkPad X41 reboots after undocking

Hi. I have a ThinkPad with docking station, running Windows XP Tablet PC Edition.

After undocking it reboots itself. This happens i) immediately I use the 'pen' in tablet mode, or ii) randomly if not in tablet mode.

Makes no difference whether 'hard' undocked with the blue button on the docking station, or 'soft' via the 'Start' menu.

Any ideas would be very much appreciated.

Community Moderator
Posts: 3,761
Registered: ‎01-21-2010
Location: US
Message 2 of 8 (745 Views)

Re: ThinkPad X41 reboots after undocking

Hi michin and welcome to the community,

 

What happens if you use the safely remove hardware icon in the taskbar?

Paper Tape
Posts: 4
Registered: ‎02-22-2012
Location: Stratford-upon-Avon, UK
Message 3 of 8 (734 Views)

Re: ThinkPad X41 reboots after undocking

Hi. Thanks for your interest in my problem (it's been driving me nuts for so long - I'd be sooo happy if someone can help).

I'm afraid I don't have a Safely Remove Hardware icon on my taskbar. I think I know the one you mean (green oblong, yeah?) but it's not there when just the Tablet is docked.

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Community Moderator
Posts: 3,761
Registered: ‎01-21-2010
Location: US
Message 4 of 8 (727 Views)

Re: ThinkPad X41 reboots after undocking

[ Edited ]

http://ths.gardenweb.com/forums/load/comphelp/msg0522575127826.html

 

That icon disappears sometimes.  Try to get it back by using this, and then try it and see if it works.

 

Lenovo has a quick eject utility for docks, I'll see if I can find it.

 

 

Does xp have all its updates?  SP3 and all that?

Here's that utility.  Make sure when you push the undock button, you wait for the light to change before you undock.

http://support.lenovo.com/en_US/downloads/detail.page?LegacyDocID=MIGR-44035

 

Dave 

Paper Tape
Posts: 4
Registered: ‎02-22-2012
Location: Stratford-upon-Avon, UK
Message 5 of 8 (704 Views)

Re: ThinkPad X41 reboots after undocking

Thanks again.
I've loaded the Lenovo quick eject utility, so will see if that cures the problem.
Showing SP2 for XP; it's a work PC so I'll need to get our IT Support bods to update to latest pack if the problem persists. Do you happen to know if my particular problem was fixed as part of SP3?
Community Moderator
Posts: 3,761
Registered: ‎01-21-2010
Location: US
Message 6 of 8 (702 Views)

Re: ThinkPad X41 reboots after undocking

Don't know specifically, but a lot of utilities and apps won't work without SP3. Once SP3 is on there, Windows will give you a lot of updates. 

 

Dave

Paper Tape
Posts: 4
Registered: ‎02-22-2012
Location: Stratford-upon-Avon, UK
Message 7 of 8 (685 Views)

Re: ThinkPad X41 reboots after undocking

I'm beginning to suspect a connection isssue with the battery, due to i) the random nature of the re-boot, and ii) it seems to happen when you touch the keyboard. It's just like switching off momentarily.

Are there any known issues with poor battery connections?

Community Moderator
Posts: 3,761
Registered: ‎01-21-2010
Location: US
Message 8 of 8 (682 Views)

Re: ThinkPad X41 reboots after undocking

When it reboots, does it give you the message,"windows has not shut down properly"?

 

Check the event logs.

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