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ccorn11
Paper Tape
Posts: 1
Registered: ‎12-01-2018
Location: US
Views: 105
Message 1 of 3

Thinkpad X1 20GG Pen Not Working

Hello, just received a new thinkpad x1 tablet. After setting up everything i noticed my pen wasn't working. I changed the batteries and installed drivers. I see the battery meter on my taskbar but the touch screen will not respond to the pen. Any ideas?

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Community SeniorMod
Community SeniorMod
Posts: 8,381
Registered: ‎01-01-2010
Location: US
Views: 60
Message 2 of 3

Re: Thinkpad X1 20GG Pen Not Working

what pen do you have?


Rich


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.
TylerChelf
Blue Screen Again
Posts: 5
Registered: ‎12-07-2018
Location: US
Views: 43
Message 3 of 3

Re: Thinkpad X1 20GG Pen Not Working

Is the screen giving feedback as if you're touching it, but not actually clicking anything?  I ran into this on my X380 after installing the newest version of the WinTab driver... might be the same problem for you.  Once it installs I can't touch the screen or use the pen - it will give me feed back but not react... almost like I'm simply moving the cursor but not actually "clicking".

 

Seems WinTab is named "Lenovo Pen Settings Service" (or something close to that) in Apps and Features.  The instance I removed it everything returned to normal.

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