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30 Posts

08-05-2012

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Touch functionality stopped working

2012-08-17, 4:00 AM

I have an X230t that is only a few days old.  As I was using the computer this evening, suddenly the touch screen stopped responding to input from either my fingers or the stylus.

 

Has anyone had a similar experience?  Any suggested remedies?

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20986 Posts

12-20-2008

Australia, Melbourne

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Re: Touch functionality stopped working

2012-08-17, 4:41 AM
is it occurring on a frequent basis? or just an one off event?
Regards,

Jin Li

May this year, be the year of 'DO'!

I am a volunteer, and not a paid staff of Lenovo or Microsoft
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30 Posts

08-05-2012

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Re: Touch functionality stopped working

2012-08-17, 6:02 AM

Today was the first time it happened.  I've been using my computer for about seven days now.

 

After re-starting Windows, the touch screen functionality returned.  Of course, if this turns out to be a one-off occurance, it will be no big deal.  But it was disconcerting enough that I wanted to engage with the forum community to find out if this is somewhat common, and, if so, what I can do about it.

 

One other thing... I noticed in Windows Update that there is an "Optional" update available that says, "Lenovo - Display - Wide viewinq angle & High density FlexView Display 1366x768".  To this point I have not chosen to downlaod this update, because I assumed that since this is such a new machine, it must have come from Lenovo with the very latest drivers.  I don't want to foul things up by installing an "optional" driver from Microsoft.

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30 Posts

08-05-2012

US

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  • Message 4 of 9

Re: Touch functionality stopped working

2012-08-19, 4:12 AM

It happened again this evening.  I was using my computer in slate mode with my finger and all of a sudden, the touch functionality stopped working.  I tried with the stylus... same thing.   When this happened two days ago, I resolved it by restarting the computer, but this is not an acceptible long-term solution. I was hoping to find an answer in the forums, before I contact Lenovo support.  I trust Lenovo support will have an answer.

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528 Posts

07-19-2012

Raleigh, NC

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Re: Touch functionality stopped working

2012-08-20, 20:46 PM

I would start by updating the drivers here:

 

 http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS003260

 

http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS015012

 

http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS029033

 

For future reference, all of your drivers are located here:

 

http://support.lenovo.com/en_US/research/hints-or-tips/detail.page?&DocID=HT073834

 

Let us know if this helps.

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0 person found this solution to be helpful.

This helped me too

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30 Posts

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Re: Touch functionality stopped working

2012-08-21, 17:47 PM

Hi Ron_9972,

 

Thanks for these suggestions.  I installed two of the drivers you suggested.  (The other one was already current.)  I'll see how things go for a few days.  If the problem doesn't reoccur, I'll come back and mark the issue as "solved".

 

Thanks again,

Danny

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528 Posts

07-19-2012

Raleigh, NC

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Re: Touch functionality stopped working

2012-08-22, 14:57 PM

Great.  I hope that works for you.

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30 Posts

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Re: Touch functionality stopped working

2012-08-23, 18:37 PM

It has been several days now, and the errant behavior has not returned.  I marked your post as "Accept as Solution" and gave you a "Kudo".

 

Thanks,

Danny

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528 Posts

07-19-2012

Raleigh, NC

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  • Message 9 of 9

Re: Touch functionality stopped working

2012-08-23, 20:43 PM

Thanks, Danny,

 

I'm glad that worked.  Let us know if you have any other issues.

 

Ron

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