cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
dogland1
Fanfold Paper
Posts: 9
Registered: ‎08-14-2012
Location: Melbourne, Australia
Views: 755
Message 1 of 10

When I do touchscreen gestures the window closes

I don't know how to fix it. It randomly started happening tonight so I reinstalled Windows 7 to a fresh new copy. Same problem. It'll close like Firefox and any other window without any warning.

 

How do I disable it or what is the problem?

 

Its making me very upset.

Thinkpad X230 Tablet 3434-CTO
dogland1
Fanfold Paper
Posts: 9
Registered: ‎08-14-2012
Location: Melbourne, Australia
Views: 747
Message 2 of 10

Re: When I do touchscreen gestures the window closes

Just called Lenovo Tech Support and they said to call back between 6AM and 9PM because that's when their tech support operates?

The website says 24-7....
Thinkpad X230 Tablet 3434-CTO
Retired Support Specialist
Posts: 524
Registered: ‎07-19-2012
Location: Raleigh, NC
Views: 735
Message 3 of 10

Re: When I do touchscreen gestures the window closes

Hi dogland1,

 

Can you try running ThinkVantage System Update?

 

I can post a link to the update if you'll let me know what model you have.

Did you find a post awesome? A great response? Kudo them!
Did the post you read answer your question? Did someone help you figure out your problem? Hit Solution Provided and give that person a 'thank you' for helping you out!




dogland1
Fanfold Paper
Posts: 9
Registered: ‎08-14-2012
Location: Melbourne, Australia
Views: 731
Message 4 of 10

Re: When I do touchscreen gestures the window closes

Here.PNG

 

Thinkpad X230 Tablet 3434-CTO
dogland1
Fanfold Paper
Posts: 9
Registered: ‎08-14-2012
Location: Melbourne, Australia
Views: 726
Message 5 of 10

Re: When I do touchscreen gestures the window closes

Sadly I deleted the recovery partition and didn't make a backup of the factory image. How can I get Lenovo to send me a factory image somehow?

Thinkpad X230 Tablet 3434-CTO
Retired Support Specialist
Posts: 524
Registered: ‎07-19-2012
Location: Raleigh, NC
Views: 709
Message 6 of 10

Re: When I do touchscreen gestures the window closes

You can order recovery CDs from Lenovo Support.

 

http://support.lenovo.com/en_US/detail.page?LegacyDocID=MIGR-4M7HWZ

 

The recovery CD part numbers are here (based on what OS you are running and what language you need).

 

http://support.lenovo.com/en_ID/product-and-parts/detail.page?LegacyDocID=MIGR-68085

 

The US support number is 1-800-426-7378.

 

Hope this helps.

Did you find a post awesome? A great response? Kudo them!
Did the post you read answer your question? Did someone help you figure out your problem? Hit Solution Provided and give that person a 'thank you' for helping you out!




lead_org Microsoft MVP Contributor
Microsoft MVP Contributor
Posts: 21,009
Registered: ‎12-19-2008
Location: Australia, Melbourne
Views: 687
Message 7 of 10

Re: When I do touchscreen gestures the window closes

let me guess, you have also posted this problem on whirlpool forum under alias oh look its a tree.

Now i have some better idea why the tech support wanted to charge you the $70 dollars.

But the problem you mentioned is quite odd. So this behaviour occurs only one hand gesture and not pen input?
Regards,

Jin Li

May this year, be the year of 'DO'!

I am a volunteer, and not a paid staff of Lenovo or Microsoft
dogland1
Fanfold Paper
Posts: 9
Registered: ‎08-14-2012
Location: Melbourne, Australia
Views: 670
Message 8 of 10

Re: When I do touchscreen gestures the window closes

Lenovo mailed me the discs overnight from Sydney at no charge after I explained what had happened. Have recovered the computer and all is well. Thanks Lenovo.
Thinkpad X230 Tablet 3434-CTO
Retired Support Specialist
Posts: 524
Registered: ‎07-19-2012
Location: Raleigh, NC
Views: 655
Message 9 of 10

Re: When I do touchscreen gestures the window closes

Great.  Glad that worked out for you.

Did you find a post awesome? A great response? Kudo them!
Did the post you read answer your question? Did someone help you figure out your problem? Hit Solution Provided and give that person a 'thank you' for helping you out!




Community SuperMod
Community SuperMod
Posts: 5,330
Registered: ‎06-26-2008
Location: US
Views: 636
Message 10 of 10

Re: When I do touchscreen gestures the window closes


@dogland1 wrote:
Lenovo mailed me the discs overnight from Sydney at no charge after I explained what had happened. Have recovered the computer and all is well. Thanks Lenovo.

that's what we like to hear! enjoy your machine. Smiley Happy

 


Community GuidelinesSearchPrivate MessagingENDEESPTRUUACZ-SKMoto
PM requests for individual support are not answered. If a post solves your issue, please mark it so.

I am not a Lenovo employee.

Check out current deals!


Shop current deals