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aa198
Paper Tape
Posts: 1
Registered: ‎03-07-2019
Location: US
Views: 155
Message 1 of 1

X1 Tablet 3rd Gen thunderbolt

Hi

 

I have a new X1 tablet 3rd gen. I7 with 16 GB RAM.

 

I can't get the thunderbolt ports to work when they supply power. 

 

I have a Caldigit TS3+ dock. When I plug it straight into the X1, it flickers, the machine thinks the power gets plugged in and unplugged every 5-10 seconds. So nothing ever loads onto it. Now when I have the X1 pllugged into power, then I plug in the dock, it all works perfectly. What could be causing this?

 

I also have a hyperdrive power adapter (https://www.hypershop.com/collections/hyperdrive/products/hyperdrive-usb-c-hub-for-macbook-87w-power...) the same thing happens. It thinks its a dock aupplying power, which it is. So the X1 thinks its being plugged in to power then unplugged. Similar to what is happening with my other dock.

 

What on earth could be causing this? I've updated all the drivers, I've also disabled thunderbolt security in the BIOS.

 

Other than this silliness, I love the machine. Thank you all of for your help!

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