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X1 Tablet Gen 3 - BSOD when imaging from MDT

2020-01-23, 17:55 PM

The tablet gives a BSOD with the stop code "SYSTEM_THREAD_EXCEPTION_NOT_HANDLED" during imaging, specifically after the OS is installed (drivers are already injected at this point).  We are imaging the tablet via USB-C to ethernet adaptor, using MDT 2013 to image, with a Win 10 1903 image, and the 1903 x64 SCCM driver pack provided by Lenovo here: https://support.lenovo.com/us/en/downloads/ds502808 

 

Appreciate any insight into this!

Thanks,
Kevin

 

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Re: X1 Tablet Gen 3 - BSOD when imaging from MDT

2020-01-23, 20:50 PM

Hi KSchaub!

 

Welcome to our forums community.

 

Were you able to boot to safemode? Once you're on safemode, uninstall the graphics card driver under the device manager. Right click on the driver then choose Update Driver Software. Restart the computer and check if you can boot to Windows.

If yes, disable Fast Startup:

1. Open control panel
2. Search for and select power options and choose what the power buttons do
3. Change settings that are currently unavailable and uncheck turn on fast startup

 

Let us know how it goes.



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Re: X1 Tablet Gen 3 - BSOD when imaging from MDT

2020-01-23, 22:24 PM

Hi KSchaub,

 

There is a known issue with the Windows 10 1903 ADK on 64-bit.  The WSIM will fail to generate a catalogue.

 

Check this article and see if any of this applies to you:

 

https://gal.vin/2019/10/06/deploying-a-windows-10-1909-reference-image-with-mdt/

 

There is a known fix that you can download here.

 

Regards,

Dave

 

 


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Re: X1 Tablet Gen 3 - BSOD when imaging from MDT

2020-02-10, 14:13 PM

Having this exact same problem! Looks like it might be related to the Realtek Audio Driver in the CAB from Lenovo as the BSOD is eluding to a Realtek driver issue; we're using the 1903 version. I'm going to try removing that specifc driver and see if Windows can find it on its own. I'll make sure to post results! 

 

The image itself is 1903 and works on all other Lenovo and competing Windows products. I'm using the newest version of the Windows 10 ADK with the fixes for 1903/1909. Boots into WindowsPE fine, can select image, goes through the task squence up to installing the OS, and then BSODs after rebooting for the first time to get into Windows 10. We have our devices setup to pick their specific Out-of-Box Drivers by device and other drivers for other devices cannot interfere with the imaging process.

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Re: X1 Tablet Gen 3 - BSOD when imaging from MDT

2020-02-11, 13:54 PM

This did not resolve the issue. I tried removing the driver, replacing it with the newer version of the driver from the X1 Tablet 3rd Gen downloads page, and removing all drivers, but it still ends in a BSOD; you cannot enter safe mode either.

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