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X201 tablet touch screen problem

2020-02-04, 14:07 PM

hello community.....

I have an x201 tablet.....On this machine i have installed win10. It work very good but there is a problem.

 

With win10 only the pen work on the screen, but not the finger touch.
So I tried xubuntu live distro and surprise...  the touch screen work fine with the finger and also the pen.....

 

I think it is a driver problem.


May you help me to fix the problem with win10?
thanks in advance

 

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Re: X201 tablet touch screen problem

2020-02-04, 17:02 PM

Hi !

 

Welcome to Lenovo Community Forums.

 

Kindly try to disable/renable the touch screen driver from device manager and observe if you'll see any changes.

Open Devices Manager > Human Interface Device > HID-compliant Touch Screen (Your touch device). Right-click on it and select Disable.

 

If the issue still persist, try to update the driver from the WinX Menu, open Devices Manager > Human Interface Device > HID-compliant Touch Screen (Your touch device). Right-click on it and select Update to update this driver.

 

Hope these helps.

 

Regards,



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Re: X201 tablet touch screen problem

2020-02-05, 17:00 PM

Hi Van_Lenovo,

I solved the problem.

the driver "HID-compliant Touch Screen" wasn't exist.

I have installed  ftp://ftp.wacom-europe.com/pub/WINDOWS/ISD_DualTouch_712-9.exe and the touch screen now work fine also with finger.

Thanks for your help!

 

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