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18 Posts

03-03-2008

Detroit, MI

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X220 Tablet fingerprint login stalls at "Swipe on the green..."

2011-07-19, 2:08 AM

Hey there Lenovo team.

 

Thanks for the great product.

 

I am having one heck of a time with my fingerprint reader on my brand new X220 Tablet.  After successfully registering the fingerprint, I was able to power on using the reader but the login screen does... nothing.  The "Swipe on the green..." never goes away but the finger reader indicator light does do it's blinking (as if it had a good read).

 

Just ot make sure I am clear, the system powers on fine but does not login in using the fingerprint, there is no response from the OS.  I am able to use my password to login fine.

 

I am on Win7 x64 SP1 with _all_ the latest installs and drivers for both Windows and System Update (Lenovo).  Any thoughts?  I have uninstalled, reinstalled, etc etc... but nothing seems to work for me.

 

I'd be less confused (and more certain of a hardware fault) if the fingerprint registration failed!

 

Last thought is that I transferred my settings over from a Lenovo X200 Tablet (Win 7 SP1 x86) using Windows Easy Transfer.  Perhaps a registry setting came over that screwed the pooch?  Please... help!

 

Thank you!

 

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14 Posts

07-27-2010

Singapore

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  • Location: Singapore
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Re: X220 Tablet fingerprint login stalls at "Swipe on the green..."

2011-07-19, 9:17 AM

Under your ThinkVantage Fingerprint Software > Settings, make sure you have ticked the 3 boxes under the "Power-On Security" setting.

 

I had the same problem where after enrolling my fingerprint, I was unable to power-on my X220 with just a fingerprint swipe.

 

Hope it works out for u!

 

Cheers!

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6516 Posts

10-29-2009

NC

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Re: X220 Tablet fingerprint login stalls at "Swipe on the green..."

2011-07-19, 12:31 PM

Are you logging into a domain?  Because it sounds like Windows is configured not to allow domain logon.  Type "change biometric settings" into the start menu and look there...

0 person found this solution to be helpful.

This helped me too

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18 Posts

03-03-2008

Detroit, MI

32 Signins

250 Page Views

  • Posts: 18
  • Registered: ‎03-03-2008
  • Location: Detroit, MI
  • Views: 250
  • Message 4 of 7

Re: X220 Tablet fingerprint login stalls at "Swipe on the green..."

2011-07-19, 16:30 PM

I would bet that is it:

 

Type "change biometric settings" into the start menu and look there...

 

Domain users was UNCHECKED... 

 

:)

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18 Posts

03-03-2008

Detroit, MI

32 Signins

250 Page Views

  • Posts: 18
  • Registered: ‎03-03-2008
  • Location: Detroit, MI
  • Views: 250
  • Message 5 of 7

Re: X220 Tablet fingerprint login stalls at "Swipe on the green..."

2011-07-19, 17:36 PM

Confirmed.  System works now.  425 times thank you!

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3 Posts

09-27-2011

Melbourne

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  • Location: Melbourne
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  • Message 6 of 7

Re: X220 Tablet fingerprint login stalls at "Swipe on the green..."

2011-10-05, 0:52 AM

I have a similar issue with the finger print reader on my X220T. The fingerprint login (for windows logon and fingerprint software verification) doesn't work when I plug in an external monitor through the VGA adapter. The "Swipe on the green..." continues to display no matter how many time I swipe, it doesn't tell me whether it is a success or fail. Upon swiping my finger on the reader, the green light blinks once and that's about it.

 

This same problem happens when I have one of my pen drive connected when I put my x220t to sleep and then wakeup.

 

Has anyone experienced this and have a solution?

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6 Posts

10-28-2011

Pennsylvania

10 Signins

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  • Location: Pennsylvania
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Re: X220 Tablet fingerprint login stalls at "Swipe on the green..."

2011-10-28, 15:17 PM

Your a genius!

Thank you very much!

RNR

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