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timpel_800
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Posts: 28
Registered: ‎11-12-2012
Location: NL
Views: 976
Message 1 of 3

X220t trackpad/touchpad

I have a Lenovo x220tablet, alltough it took some time to adjust. But now i'm happy with it. But there's something wrong with the trackpad. I allready taught myself to use it without the pysical buttons in the bottom, and now make fully use of al that synaptics has to offer.
But sometimes I have to use the buttons, because it comes handy when dragging something or whatever. At first, I did not like the buttons, but the where usable, but with time, they got worse. 
It is very hard to explain this for me in English, but, thats why I made a little movie which is linked below. 

Anyone suggestions what to do about it?
Of course I've used google, and found many many topics about the trackpad, but that were mostly driver problems. 

http://youtu.be/a4XyxWopbt8 

The click is so loud, it seems to get stuck somewhere and I have to push very hard. Almost like there's something stuck, like sand between it. But it's perfectly clean.

Any advise (besides; do not use it) is welcome. 
And apologies for my English 
 
Retired Support Specialist
Posts: 1,291
Registered: ‎12-06-2012
Location: Raleigh, NC
Views: 924
Message 2 of 3

Re: X220t trackpad/touchpad

Hi, timpel_800

 

From the looks, sounds, and general functionality of the TrackPad, I would guess that there is a hardware issue of sorts. In the video, you say that the click function works, but only if you do it twice, correct? And the noise was far louder than a TrackPad is supposed to be, I think. With all this in mind, I would contact support and see if you can get this repaired. The number for support in the Netherlands is +31 (0)20 513 3939 and is open Monday through Friday 9am-5pm.

 

Best of luck,

Adam

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timpel_800
Punch Card
Posts: 28
Registered: ‎11-12-2012
Location: NL
Views: 905
Message 3 of 3

Re: X220t trackpad/touchpad

Hi Adam

 

thanks for your reply. What you say is indeed true, it seems to be a hardware problem. 
Strange thing now, is that the problem seems to be dissappeared. But thanks for the support and the number of the support service. I will write it down, in case the problem returns in the future.

 

Tim

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