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AS41
Paper Tape
Posts: 3
Registered: ‎10-06-2018
Location: US
Views: 220
Message 1 of 5

X230T after BIOS and Win 10 update changed the model to T420i and no tablet mode/touch scree anymore

Hello!

I have X230T that was recently got Win 10 and BIOS update (2.71). After that LENOVo recognizes the computer as T420i. I have no tablet mode and touchscreen doesnt work. I do see HID compliant touch-screen in device manager, but that is it. Anything I can do to fix it? And if not fix could I restore the original factory bios and such?

Thank you!

 

sclexman
Bit Torrent
Posts: 4,580
Registered: ‎11-22-2011
Location: US
Views: 168
Message 2 of 5

Re: X230T after BIOS and Win 10 update changed the model to T420i and no tablet mode/touch scree any

Please run Microsoft System Information.  Post a screenshot of the top 22 lines. The last line should be the BIOS version.

Locate the machine sticker on outside of machine or under the battery compartment.  Take a picture of this sticker, edit out the serial number, and post the picture.

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AS41
Paper Tape
Posts: 3
Registered: ‎10-06-2018
Location: US
Views: 160
Message 3 of 5

Re: X230T after BIOS and Win 10 update changed the model to T420i and no tablet mode/touch scree any

Thank you so much for your response! Here is the system info

AS41
Paper Tape
Posts: 3
Registered: ‎10-06-2018
Location: US
Views: 159
Message 4 of 5

Re: X230T after BIOS and Win 10 update changed the model to T420i and no tablet mode/touch scree any

and the sticker

sclexman
Bit Torrent
Posts: 4,580
Registered: ‎11-22-2011
Location: US
Views: 144
Message 5 of 5

Re: X230T after BIOS and Win 10 update changed the model to T420i and no tablet mode/touch scree any

The model information showing in MS system information is correct and matches your machine sticker.

Your machine shipped in 2012 with Win 7 professional X64. Lenovo does not show this machine as Lenovo tested windows 10 support.

 

Where do you see software on your machine NOT showing a ThinkPad X230 tablet? Lenovo Vantage maybe?

Some other forums may offer solutions for your "no tablet mode/touch screen" issue X230 machine, win 10.

 

If you want to go back to windows 7, you would need to order Product CD recovery set from the support center, $50.

 

X230 PSREF.PNG

 

 

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