08-20-2013 02:32 AM
I have exactly the same problem with an X230t that I purchased two months ago here in Germany through an authorized distributor.
The rubber stop on the left side of the keyboard was always loose. I was very careful with the machine and purchased an expensive case to protect it. That did not stop the rubber stop from breaking off at one point. It also took a bit of plastic from the keyboard bezel with it.
I opened a case with IBM support (who handles the warranty in Germany). They consider the damage out of warranty.
Obviously I am extremely angry with the quality of this new machine. I will not let the matter rest.
Can anyone help me with the two following points:
1. What part numbers are involved? How can I find them?
2. How can I escalate the question? Lenovo needs to understand that this is a design fault, and not due to abusive use of the machine.
08-20-2013 05:36 AM
Keyboard Bezel - 04W6808 FRU (KBD Bezel for Comet-2)
11-23-2014 06:43 AM
Do you have a clue on what to order for a x220t? becourse I am missing the left one (and would like to have both. The rubber parts are not shown in the pictures for spare parts an I am unable to get a list of the parts that are in te rubber set