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Paper Tape
Posts: 1
Registered: ‎05-29-2015
Location: Baton Rouge La.
Views: 180
Message 1 of 1

helix 3698SU suddenly shuts down

unit is only 2 months old.  boots up normally.  after about 10-15 minutes of use. screen suddenly goes black. no blue screen. no response from any key, mouse windows button etc...  press power and unit boots back up.  Battery shows good.  this happens when docked or un docked. Charging or discharging.  Unit does not seem to be hot.  Helix keeps doing this every 15-20 minutes.  Always boots right back up

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