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pastelchu
Paper Tape
Posts: 8
Registered: ‎06-21-2013
Location: Tenafly, NJ
Views: 1,339
Message 1 of 2

login screen not appearing... black screen with cursor

Hello everyone

 

I have a ThinkPad X230 Tablet.

 

I tried system restore and safe mode, but none of it works.

 

After windows loads with the glowing animation, the login screen does not appear. I cannot open a task manager. I don't know if it's a problem with explorer.exe or what.

 

The explorer.exe crashed when I tried to connect to an external hard drive, and I tried to get task manager to open, but it wouldn't open.

 

That's when I tried to restart computer, and login screen would not appear. All I have is a black screen with cursor.

 

Please help! Thank you.

Retired Support Specialist
Posts: 1,090
Registered: ‎09-24-2013
Location: Bangalore
Views: 1,313
Message 2 of 2

Re: login screen not appearing... black screen with cursor

Hi,

 

Welcome to Lenovo Community Forums!

 

I’m sorry to hear that you are getting a black screen at Windows login in your Lenovo ThinkPad X230T.

 

I would suggest you to load default settings in BIOS and check. If the issue persists, you may have to do a startup repair or factory reset of operating system. Use the recovery discs you would have created while you bought the system.

 

Hope this helps!

 

Best regards,

Mithun.



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