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9 Posts

04-11-2021

Canada

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  • Posts: 9
  • Registered: ‎04-11-2021
  • Location: Canada
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  • Message 11 of 13

Re:Function Keys stopped working

2021-04-14, 13:58 PM

details screenshot

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424 Posts

03-03-2017

Japan

1431 Signins

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  • Posts: 424
  • Registered: ‎03-03-2017
  • Location: Japan
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  • Message 12 of 13

Re:Function Keys stopped working

2021-04-15, 23:39 PM

Dear customer,

Your ThinkPad system is X1 Carbon 2nd Gen (MT:20A7) which requires unique Hotkey Features driver instead of generic version.

Please uninstall current Hotkey feature and install the unique one from below download site.

 

Hotkey Features Integration for Windows 10 (64-bit) - ThinkPad X1 Carbon 2nd (Machine types: 20A7, 20A8)

 

1 person found this solution to be helpful.

This helped me too

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9 Posts

04-11-2021

Canada

8 Signins

35 Page Views

  • Posts: 9
  • Registered: ‎04-11-2021
  • Location: Canada
  • Views: 35
  • Message 13 of 13

Re:Function Keys stopped working

2021-04-16, 17:45 PM

Thank you. I did so and they are now functional

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