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Alain-Jean
What's DOS?
Posts: 1
Registered: ‎08-30-2019
Location: CA
Views: 245
Message 1 of 9

SR630 & Intel X722 issue with Windows Server 2016

Hi everyone

I have 2 Windows server 2016 in cluster (storage is not in ethernet).

Both server exactly the same. SR630 using LOM X722 Intel NIC at 96 gig of ram.

Both server host about 24 VMs equaly distributed. NICs are at 1 gb, not 10 gb

All NICs drivers are up to date, even the firmware.

I have a  lot of poor network performance. Lot of clients using terminal server get disconnected from VM that host TS service

Other using software that use SQL connection are disconnected too.

i googled a lot and find that VMQ maybe the cause,but don't find VMQ is enabled on my systems, somes talk about RSS and other stuff but the intel NIC have a lot of feature in advance tab that are not so easy to understand and to know which option should be the best for me.

Is someone experience that kind of problems.

I'm looking at NIC but it maybe cause by something else,

I need help, i can't figure it out what's the cause.

Regards

Lenovo Employee ccchen
Lenovo Employee
Posts: 294
Registered: ‎09-03-2018
Location: US
Views: 201
Message 2 of 9

Re: SR630 & Intel X722 issue with Windows Server 2016

Hi Alain-Jean,

 

Refer to this KB: Performance issue with Intel X722 and activated Receive Segment Coalescing (RSC) - Lenovo ThinkSyste...

There is a workaround for X722 performance issue, please give it a shot.

Alain-Jean1
Paper Tape
Posts: 5
Registered: ‎09-03-2019
Location: CA
Views: 169
Message 3 of 9

Re: SR630 & Intel X722 issue with Windows Server 2016

Hi,

it seem to be related to Windows server 2019 and i'm using Windows 2016.

I checked the setting, it was enabled but non-operation using the powershell command Get-NetAdapterRcs

i gave it a shot and disabled both settings, lets see in the near futur.

lenovo.JPG

 

 

Thanks for the answer!

Lenovo Employee ccchen
Lenovo Employee
Posts: 294
Registered: ‎09-03-2018
Location: US
Views: 143
Message 4 of 9

Re: SR630 & Intel X722 issue with Windows Server 2016

Hi Alain-Jean1,

 

The latest X722 FW package is v23.2 and the latest driver os v24.0d, I would suggest installing the latest driver and firmware to see if it's helpful to resolve the performance issue.  

Intel Network Windows Driver 24.0d

Intel v23.2 Network FW Update Release for Windows

Alain-Jean1
Paper Tape
Posts: 5
Registered: ‎09-03-2019
Location: CA
Views: 130
Message 5 of 9

Re: SR630 & Intel X722 issue with Windows Server 2016

Thanks

I.m waiting to see how things are going with RSC disabled.

After that i will check the firmware and drivers, but i'm supposed to be up to date for those.

 

i keep you in touch

 

Regards

Alain-Jean1
Paper Tape
Posts: 5
Registered: ‎09-03-2019
Location: CA
Views: 103
Message 6 of 9

Re: SR630 & Intel X722 issue with Windows Server 2016

Hi,

 

As follow up, i did the fw upgrade, drivers were up to date.

 

I'm waiting to see if it's better.

 

 

Alain-Jean1
Paper Tape
Posts: 5
Registered: ‎09-03-2019
Location: CA
Views: 57
Message 7 of 9

Re: SR630 & Intel X722 issue with Windows Server 2016

Hi,

 

After a FW update, i can confirm that i already have the problem. Nothing change. :-(

 

 

Do you have any other thing to try?

 

Regards

Lenovo Employee Kerwin
Lenovo Employee
Posts: 28
Registered: ‎05-11-2017
Location: CN
Views: 46
Message 8 of 9

Re: SR630 & Intel X722 issue with Windows Server 2016

After updating the latest firmware, pls double confirm if the firmware version is up to date. If the firmware is not effectively, pls save your data and power off the system. Then remove AC power cable several minutes. Then power up, the firmware will be up to date.

Highlighted
Alain-Jean1
Paper Tape
Posts: 5
Registered: ‎09-03-2019
Location: CA
Views: 33
Message 9 of 9

Re: SR630 & Intel X722 issue with Windows Server 2016

Hi,

i can confirm that the fw udate is correct, without powering off. after the reboot i ran: nvmupdatew64e -i -l nvmupdatelog.txt 

 

 

Here info before and after

before.JPGAfter.JPG

 

Regards

 

I planned to install one usb 1 gb nic to try with another nic

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