06-26-2019 07:34 AM - edited 06-26-2019 02:34 PM
I did refer to the manual. I am not able to remove the side panel. It's funny, because the manual makes no mention of the side panel being locked with the key as well. So I started to remove the side panel, and it was quite difficult. Having looked at the manual, I just assumed it was quite sticky, so kept prying at it. Evenually, I got it open just enough to see that it appears to be integrated with the key lock as well. So I stopped there and started this thread.
06-26-2019 10:23 AM
Hey Dave, I am looking to see if there is a website or something I could refer you to, so you can order that lost key. I will reach out to the engineering team and let you know what I find.
I know that we used to have a site where you could put in the number on the lock and then order a replacement key, but I have seem to list the link or it doesn't exist anymore.
Thanks for your patience.
06-26-2019 11:01 AM
Dave, I have found that the ThinkServers use standard keys so there is no special website, or process needed to order a replacement key. If you happen to have another ThinkServer, the same key should work.
If you do not have another server with a key you can private message me with your full shipping information and we can ship a replacement key to you. h