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Cidgard
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Posts: 16
Registered: ‎09-15-2016
Location: CL
Views: 539
Message 1 of 6

Thinkserver rs 160 memory problem and network point. (problema de memoria y punto de red.)

Saludos  Comunidad:

 

Tengo un servidor lenovo especificamente Thinkserver rs 160 Intel Xeon E3-1220 V5 3,0 GHz, 8gb DDR4 ECC-UDIMM, 2x1TB 2,5 SATA, 300w Power Spply. con aproximadamente 8 meses de uso donde he tenido los siguientes problemas (no ocurren siempre, pero es después de reiniciar o apagar servidor) se enciende la luz amarilla y aparece un error en pantalla que dice "Memory not installed" y otro que no me reconoce la tarjeta red, el problema de la tarjeta de red me basta con desconectar el cable y conectarlo nuevamente para que tome el internet. Mientras que el error de la memoria debo reiniciar el equipo.

 

Busque en el manual y en distintos lados pero no he encontrado la solución a este problema. Estare a tento a sus comentarios. 

 

English translation......

 

Greetings Community:

I have a Lenovo server specifically Thinkserver rs 160 Intel Xeon E3-1220 V5 3.0 GHz, 8GB DDR4 ECC-UDIMM, 2x1TB 2.5 SATA, 300w Power Spply. with about 8 months of use where I have had the following problems (they do not always occur, but it is after restarting or shutting down the server) the yellow light comes on and an error appears on the screen that says "Memory not installed" and another one that does not recognize me the network card, the problem of the network card, I just need to disconnect the cable and connect it again to take the internet. While the memory error should restart the computer.

Look in the manual and in different sides but I have not found the solution to this problem. I will be attentive to your comments.

 

Mod's Edit: Google translated for benefit of English readers.

Lenovo Employee Dannyhsueh
Lenovo Employee
Posts: 248
Registered: ‎08-05-2018
Location: US
Views: 521
Message 2 of 6

Re: Thinkserver rs 160 problema de memoria y punto de red.

Hi Sir,

Sorry, I reply your question in English.

According to your description, the yellow light comes on and an error appears on the screen that says "Memory not installed" and another one that does not recognize me the network card. Both seems HW issue.

For the network card problem, what cable did you re-connect to take internet? Could you please install another network card to see if the problem is still occurring or not.

For the memory error, could you please refer the link to replace memory for test.

Cidgard
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Posts: 16
Registered: ‎09-15-2016
Location: CL
Views: 513
Message 3 of 6

Re: Thinkserver rs 160 problema de memoria y punto de red.

Hello Dannyhsueh,

Thanks for the answer. Effectively, sometimes when the server is restarted the message of no memory installed appear, and the yellow light turns on. When this happen we restart the server again and it goes back to work with normality. ¿Should we update some firmware? If this is the problem, ¿can you tell me where I can download the drivers to windows server 2012 R2?.

In relation to the issue with the network card, the cable that I disconnect and connect again so the internet can work is the RJ45 cable, the Ethernet cable.

 

Looking forward to hear from you,

Highlighted
Lenovo Employee Dannyhsueh
Lenovo Employee
Posts: 248
Registered: ‎08-05-2018
Location: US
Views: 501
Message 4 of 6

Re: Thinkserver rs 160 problema de memoria y punto de red.

Hi Sir,

 

You can access the link to find the latest firmware or driver for rs160. I suggest to update BIOS firmware first.

Cidgard
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Posts: 16
Registered: ‎09-15-2016
Location: CL
Views: 297
Message 5 of 6

Re: Thinkserver rs 160 problema de memoria y punto de red.

Hola, perdón por no haberlo marcado como solución tu respuesta. Efectivamente, actualice el firmware y corrija el problema que no detecta la memoria al reiniciar.  

El problema del punto de la red es el que se trata, el reinicio del servidor el lunes de la red permanente se apaga hasta que se desconecta y se conecta el cable nuevamente, se encuentra las luces del puerto y se vuelve nuevamente a Internet. Se puede actualizar el controlador del servidor desde la misma página.

 

Se revisó el servidor buscando otro tipo de fallas y entré que me faltan conductor que no se puede encontrar. 

Uso de windows server 2012 R2.

 

Te agradecería si me pudieras orientar con el tema

Lenovo Employee Dannyhsueh
Lenovo Employee
Posts: 248
Registered: ‎08-05-2018
Location: US
Views: 254
Message 6 of 6

Re: Thinkserver rs 160 problema de memoria y punto de red.

Could you please access the same link and select Windows server 2012 R2 to filter driver operating system. Please install all driver then check device manager again.

Driver download.jpg

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