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  • Message 1 of 3

firmware updates for ThinkServer RAID 720i

2018-04-25, 20:12 PM

HI there. I have a ThinkServer TD 350 (70DQ) that has the ThinkServer RAID 720i card running Windows Server 2012 R2. I'm trying to determine the appropriate firmware and driver updates for it. When I go to lenovo.com/support > downloads and enter my server's model number, there's over a dozen related updates and utilities listed for it in the Controller/RAID/SATA/SAS/SCSI/iSCSI category, and that's after I selected Server 2012 R2 as the OS filter.


Reason being is I recently got an alert from the Avago MegaRAID Storage Manager utility that I installed on the server:


Controller ID:  0  Controller encountered a fatal error and was reset
Event ID:345
Generated On: Mon Apr 23 16:56:39 MDT 2018

System Details---
Server IP:x.x.x.x
OS name:Windows
OS Version:
Driver Name:megasas2.sys
Driver Version:6.708.09.00

Image Details---
BIOS Version : E6.17.06.0_4.16.08.00_0xE6060C0
Firmware Package Version: 24.3.0-0074
Firmware Version : 4.230.00-3860


For the megasys2.sys driver listed above, there's three drivers listed with versions similar to but higher than 6.708.09.00:

  • Avago HWR Raid Driver for Windows Server 2016, 2012, Windows 10/8/8.1 - ThinkServer Systems
  • Avago HWR Raid Driver for Windows Server 2016 64-bit, Version 1709 - ThinkServer Systems (but Server 2012 R2 is listed under the appropriate OS type)
  • LSI 9240/9260/9270/9280/9286/9340/9364/9380 SAS RAID and ThinkServer RAID 510i/720i/720ix AnyRAID Adapter Card for Windows and Hyper-V - ThinkServer Systems

I can't find updates listed with version numbers that are similar to or greater than the firmware package version / firmware version shown above. Is there a more specific way of determining exactly what firmware updates this server needs? I've already done the UEFI and TSM updates to the most recent versions.


Thanks in advance,



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  • Message 2 of 3

Re: firmware updates for ThinkServer RAID 720i

2018-04-27, 1:43 AM


RAID Controller Firmware is not depends on specific OS, so please select "OS Independent" , then you can find following one.


Firmware for Avago 9340-8i/ 9364-8i/ 9380-8e SAS3 RAID and RAID 720i/720ix AnyRAID Adapter - ThinkServer Systems



Thank you.


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  • Message 3 of 3

Re: firmware updates for ThinkServer RAID 720i

2018-04-29, 3:04 AM

Hi Sir,

For raid firmware version identification, you need to check the "Firmware Package Version", this is the right one.

In the package, there are many sub-firmware version, such as BIOS... .


You can find the FW version change list from the file with xxxxx.txt.

Here is a sample for your machine:



About the driver, it depends on the OS type, please select the proper drivers with related OS.




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