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ChrisMann
Paper Tape
Posts: 4
Registered: ‎01-03-2020
Location: DE
Views: 199
Message 1 of 2

Add ThinkSnart HUb 500 to ThinkSmart Console not working

Hi,

 

I have installed the ThinkSmart Management Service on a ThinkSmart Hub 500. Now I try to add the device the in Console, but it's not working. How can I find out why I can't claim the device?

 

Bye,

Christian

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ChrisMann
Paper Tape
Posts: 4
Registered: ‎01-03-2020
Location: DE
Views: 197
Message 2 of 2

Re: Add ThinkSnart HUb 500 to ThinkSmart Console not working

Maybe I have missed something. Manual says: Pleas note you have 5 minutes to claim your device after clicking Submint". Is there something I have to do on the device?

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