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gsb_tm
What's DOS?
Posts: 1
Registered: ‎11-26-2019
Location: SE
Views: 174
Message 1 of 2

Lenovo ThinkSmart Hub 500 - On Screen Keyboard not showing up

When I try to invite a person to a meeting and taping in the name field, the OSK is not showing up always.

We had to attach an external keyboard to be able to tybe the name.

 

Anyone have a suggestion?

 

/Gunnar 

cyberv
Paper Tape
Posts: 5
Registered: ‎09-10-2019
Location: CA
Views: 84
Message 2 of 2

Re: Lenovo ThinkSmart Hub 500 - On Screen Keyboard not showing up

I have this problem too on 1 of my 8 thinksmart hub.  They all have the same versions of windows and drivers.

 

One way i can recreate the keyboard not working, is to unplug the hdmi cables from the thinksmarthub to simulate not having any external display connected.  As soon as i plug one hdmi cable the keyboard become available.  Sounds weird and can't figure out why it would do this.

 

On this thinksmarthub we had to leave a keyboard connected to it for now.  Not very practical.

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