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2 Posts

11-26-2019

SE

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  • Registered: ‎11-26-2019
  • Location: SE
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  • Message 1 of 2

Lenovo ThinkSmart Hub 500 - On Screen Keyboard not showing up

2019-11-26, 9:58 AM

When I try to invite a person to a meeting and taping in the name field, the OSK is not showing up always.

We had to attach an external keyboard to be able to tybe the name.

 

Anyone have a suggestion?

 

/Gunnar 

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5 Posts

09-10-2019

CA

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  • Posts: 5
  • Registered: ‎09-10-2019
  • Location: CA
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  • Message 2 of 2

Re: Lenovo ThinkSmart Hub 500 - On Screen Keyboard not showing up

2019-12-06, 14:56 PM

I have this problem too on 1 of my 8 thinksmart hub.  They all have the same versions of windows and drivers.

 

One way i can recreate the keyboard not working, is to unplug the hdmi cables from the thinksmarthub to simulate not having any external display connected.  As soon as i plug one hdmi cable the keyboard become available.  Sounds weird and can't figure out why it would do this.

 

On this thinksmarthub we had to leave a keyboard connected to it for now.  Not very practical.

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