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jimsmithcsgicom
What's DOS?
Posts: 2
Registered: ‎08-27-2019
Location: US
Views: 950
Message 1 of 3

Lenovo smarthub skype log in issues

I have an issue with these logging into Skype for buisness 2015

The units have previously logged in without issue to SFB and Teams as well as 0365 exchange.

 

Currently they will not log into SFB or Teams but will log into 0365 exchange.

 

Where and how can I get anything to look at ??

The poweshell to retrive is BS.

 

There has to be something to look at.

 

Typical poor IBM product.

Guru
Posts: 1,998
Registered: ‎02-27-2012
Location: EC
Views: 902
Message 2 of 3

Re: Lenovo smarthub skype log in issues

Hi, welcome to the forums.

 

I don't have that device but here it is the support site for the Lenovo ThinkSmart Hub 500 for Microsoft Teams Rooms:

https://smartsupport.lenovo.com/us/en/products/smart/smart-office/thinksmart-hub-500/10v5/solutions/...

 

There is a note that says:


@jimsmithcsgicom

 

Lenovo supports the hardware, device recovery, basic FAQs, and how to use.

 

Microsoft supports Microsoft Teams Rooms (MTR) software (formerly called Skype Room Systems (SRS)) and other Microsoft components obtained through their licensing structure.

Maybe you can find more help on the Microsoft Forum.

https://social.technet.microsoft.com/Forums/office/en-us/home?category=officeitpro

 

Typical regards

 












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jimsmithcsgicom
What's DOS?
Posts: 2
Registered: ‎08-27-2019
Location: US
Views: 889
Message 3 of 3

Re: Lenovo smarthub skype log in issues

This turned out to be a Certificate issue.
Thanks Lenovo for your stellar support
NOT!

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