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2 Posts

10-01-2019

Germany

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  • Registered: ‎10-01-2019
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Trying to make External Users book Hub 500 Room System - Help needed

2019-10-01, 13:23 PM

Hello,

 

we are trying to make the ThinkSmart Hub 500 bookable for external users, as described in the "Master" scenario in https://help.onaskcody.com/hc/en-us/articles/115000573349-Enabling-External-Users-to-Book-Exchange-Room-Calendars

 

We have enabled ProcessExternalMeetingMessages for the ressource.

 

When we send an invitation from external, the message is processed and appears in meeting calendar for the ressource. However, the room system does not seem to recognize that the invitation includes a Skype for Business invitation, so there is no option to join the meeting when walking up the the room system.

 

Can anybody share any experience or documentation on how to make this scenario work?

 

Your support is highly appreciated.

 

Regards,

Matthias

 

 

 

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619 Posts

08-02-2018

United States of America

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  • Posts: 619
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Re: Trying to make External Users book Hub 500 Room System - Help needed

2019-11-04, 1:52 AM

Hi blootplazma!

 

Thanks posting in the Community,

 

We've found a discussion related to this. We can try the suggested solution from that discussion and see how it goes,

 

Enable pipeline tracing log:

 

Set-TransportService -PipelineTracingSenderAddress -PipelineTracingEnabled $true

 

Set-MailboxTransportService -PipelineTracingSenderAddress -PipelineTracingEnabled $true

 

Source:

Skype Room Systems cannot join external SfB meeting when invitation is forwarded (SuperUser)

 

Update us how it goes.



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