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7 Posts

07-20-2021

Switzerland

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P910: Black Screen and Shut down after 30sec

2021-07-20, 9:16 AM

P910 Workstation (ThinkStation) - Type 30B9

 

I have an PC from Work (Works on Windows 8.1), now i have an New PC at Work und the P910 at Home.

I have Clean Installed Windows 10, after Windows Update( Works 2 Days Normal) have the PC Restart und beep beep beep(2 min) now dont work the PC, i have RAMS 1 RAM per CPU testet, Same PC ist black an Shut Down after 30 Seconds...

No Screen, No BIOS Screen, only Black...

 

I have no Plan, RAM OK(works bevor OK) BIOS Battery is changed, Graficcard is Changed, all No Effect... Have anyone a Idee?

 

 

 

 

 

 

 

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110 Posts

01-04-2021

Russian Federation

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Re:Black Screen and Shut down after 30sec

2021-07-20, 13:43 PM

So let me try to understand - you press PowerOn button and nothing at all happens? No beeps, no flashing LEDs, no monitor activity, no fan activity?

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7 Posts

07-20-2021

Switzerland

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Re:Black Screen and Shut down after 30sec

2021-07-20, 14:49 PM

No Peep, no Screen, Fan and LED is on but after 30 sec is PC Off 

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5269 Posts

02-22-2010

United States of America

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Re:Black Screen and Shut down after 30sec

2021-07-26, 18:52 PM

Can you post a video of what your system is doing in this condition?  It's unclear to me if it's providing an error beep sequence when trying to POST or not.

 

Have you checked the windows log files and/or ThinkStation Diagnostics logs (if possible) to see if there is anything unusual there?

 

If you haven't done so already, I'd suggest pulling AC power and discharging the power supply by holding the power button down until the green LED on the rear of the power supply goes out.  Then try reapplying AC power and seeing if the system will boot properly.

 

Also, please provide your full system hardware configuration (do not include the system serial number as this is against forum rules).




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7 Posts

07-20-2021

Switzerland

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Re:Black Screen and Shut down after 30sec

2021-07-26, 20:01 PM

Hello

No beep sequence when trying to POST

https://photos.app.goo.gl/6tJNn9h2RFKhZr538

 

Can Not See Logs(not Start) 

 

I have testet with Plugout AC Power and even without BIOS Battery, No Change!

 

Its P910 Workstation (ThinkStation) with 2x Xeon E5-2630 v4, 32 GB RAM (4x 8GB @2400) and 1x M4000, Mainboard is Draco Rev 1.1

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5269 Posts

02-22-2010

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Re:P910: Black Screen and Shut down after 30sec

2021-07-28, 2:13 AM

Have either of the CPUs ever been removed/reseated?

I take it you never see the system enter diagnostic mode (i.e. the USB service port on the front panel doesn't flash and you never see the 4 digit LED display light up or show a code)?  I didn't see it in the video, but wasn't sure if it had maybe done that previously.

 

Some suggestions of things to try:

1.  Remove all memory, try to power on.  You should get an error beep sequence indicating no memory found (3 short + 1 long if I remember correctly).

2.  Assuming that works as expected, add a single DIMM back to the and try booting again.

3.  If that fails, try swapping through DIMMs to see if you can get it to boot successfully with any single DIMM arrangement.

4.  Follow the instructions to clear CMOS (BIOS reset).  These should be in the user guide.

5.  If all else is not working, you can attempt to do a BIOS recovery to restore BIOS.  Instructions for this should also be in the user guide, but it's basically an extension of the clear CMOS procedure while also providing the BIOS image in order for the system to restore the full BIOS image.

 

It's hard for me to tell from the video, but it almost looks like it's doing a planned or graceful shutdown instead of literally just powering off in the middle of POST.




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7 Posts

07-20-2021

Switzerland

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Re:P910: Black Screen and Shut down after 30sec

2021-07-28, 19:59 PM

I have reseated both Xeons with new thermal past

 

No the USB service port on the front panel doesn't flash and the 4 digit LED display is not(Only when i Remove the Bios Battery comes the Code 5042)

 

1. I have Removed all memory, but the effect is the same, Shut down without beep sequence or LED :-(

 

2. The Same 

 

3. I have Try other Rams, is the Same

 

4. i have Reseted no effect

 

5. https://download.lenovo.com/pccbbs/thinkcentre_pdf/p910_hmm.pdf site 71(at the pdf site 77)? can not Function, shut down after 30 seconds after Reset, but where can i download a BIOS update disc?

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7 Posts

07-20-2021

Switzerland

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Re:P910: Black Screen and Shut down after 30sec

2021-11-22, 18:05 PM

Can i Download the BIOS Disk? To Burn a Disk for Flash the BIOS

 

 

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5269 Posts

02-22-2010

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  • Message 9 of 10

Re:P910: Black Screen and Shut down after 30sec

2021-11-23, 5:05 AM

It sounds like you wish to attempt a BIOS recovery, which given the current conditions described with your system, sounds like it is probably a good idea.

 

The instructions are provided in the user guide as you previously linked.  You can download the latest P910 BIOS disc image from here:

https://pcsupport.lenovo.com/us/en/products/workstations/thinkstation-p-series-workstations/thinkstation-p910/downloads/ds112675-flash-bios-update-thinkstation-p910

 

Make sure you download the .ISO .  If using a win10 system, you should be able to simply double click that downloaded .ISO file and it'll open the appropriate disc image software.  The key is to create the disc from the image, and not simply burn the .ISO file to the disc.

 

Once you've created the disc, follow the instructions in the user guide to recover BIOS making sure you locate the proper clear CMOS jumper on the board.




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7 Posts

07-20-2021

Switzerland

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  • Message 10 of 10

Re:P910: Black Screen and Shut down after 30sec

2021-11-24, 12:40 PM

Thank you for the Help, but does not Work, the System shut down before Beginn Flashing :-( the Board is dead :-( 

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