08-04-2011 07:53 AM
I've got a D20 which is running Windows 7 Enterprise x64.
It was supplied with 12GB RAM (3 x 4GB).
I have just purchased 48GB RAM (6 x 8GB) from the Lenovo Store. Upon removing the old RAM and fitting the new RAM I see that the system BIOS reports that the system only has 32GB RAM. Even stranger is that windows reports 48GB RAM Installed, but 32GB Available.
I have upgraded the BIOS to the latest that was available (yesterday).
Has anyone got any ideas how I can make the system see all 48GB ?
Thanks in advance
08-04-2011 08:04 AM
What is your CPU configuration?
In some instances, you might have to reseat the DIMMs carefully (making sure they are fully engaged and the locking tabs have closed) for everything to be recognized correctly.
Also, I'm assuming you're using RDIMMs? Make sure you've reinstalled the memory cooler(s) as well.
08-04-2011 08:10 AM
I have 1 CPU in the system.
The memory that has been installed is RDIMM's as per Lenovo's recommendation.
I've had the memory in and out a couple of times so I'm pretty confident that they are installed correctly.
I am using the Memory cooler that was provided.
08-08-2011 10:14 AM
Just to double check, you are installing all 6 DIMMs in the memory slots for CPU1, correct? Without a 2nd CPU installed, you can't use the slots associated with CPU2.