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64 Posts

09-05-2011

Venezuela

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  • Message 1 of 19

Flash BIOS update released on March 17 2021 not installing on Tiny P330

2021-03-23, 0:05 AM

Hello, I have tried 2 times to install the latest flash update using Lenovo Vantage software as usual, up to date this has been a very simple process, always working as expected, but this is not happening with this BIOS update. The PC freezes instead of restarting, it has to be turned off/on (after waiting for several minutes).

 

After this forced restart, I checked again the available updates with Lenovo Vantage and it shows that the BIOS update was installed but it also appears as an available update! Please see image below for evidence. I think there is something wrong with this flash update, I have done this many times with Lenovo Vantage and it has never failed before for this machine. Thank you!

 

Lenovo Vantage screen

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4998 Posts

02-22-2010

United States of America

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  • Message 2 of 19

Re:Flash BIOS update released on March 17 2021 not installing on Tiny P330

2021-03-23, 12:57 PM

From the info provided, I'm not confident that your BIOS updated properly during any of the previous attempts even though it seems to be reporting as newer BIOS..  Have you tried any of the flash methods aside from Vantage (note that Vantage will basically call the flash from OS procedure)?  I'd maybe recommend trying the flash from EFI shell or flash from CD ISO version to see if either of those work.  

 

As a last resort, you could also try the BIOS recovery method described in the user manual.  This involves moving the clear CMOS jumper and booting the system to a device containing the BIOS image file.




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64 Posts

09-05-2011

Venezuela

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  • Message 3 of 19

Re:Flash BIOS update released on March 17 2021 not installing on Tiny P330

2021-03-23, 20:20 PM

Thank you for the reply. I think I will wait for the next Flash BIOS update, I think there is something not right about this one, it should work via Lenovo Vantage which is a standard procedure and has worked flawlessly in my P330 until this time. I hope Lenovo will address this issue soon. 

 

Best regards,

Martin Cordova

 

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70 Posts

01-04-2021

Russian Federation

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  • Message 4 of 19

Re:Flash BIOS update released on March 17 2021 not installing on Tiny P330

2021-03-24, 14:33 PM

It is not something extraordinary, happens sometimes. On my Carbon X1 I had a failure with Vantage BIOS update that resulted in the same BIOS on chip but Vantage was sure new one was installed and never offered to re-flash it.

 

I just downloaded BIOS manually from support page and run it from command prompt with admin rights. Worked charms. You can try that way too. 

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64 Posts

09-05-2011

Venezuela

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  • Message 5 of 19

Re:Flash BIOS update released on March 17 2021 not installing on Tiny P330

2021-03-24, 14:38 PM

I did that yesterday, the very same procedure, which is essentially what Vantage does, and it did not work, same freeze after restart. I guess I need a wired keyboard to enter BIOS menu and perform another more low-level procedure. For me this was the first time Vantage failed, I have done many flash bios updates with my tiny P330 before without any trouble. Thanks for the reply

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9 Posts

04-06-2021

United States of America

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  • Message 6 of 19

Re:Flash BIOS update released on March 17 2021 not installing on Tiny P330

2021-04-06, 17:18 PM

I have this same issue going on.  Installed the firmware from Lenovo Vantage on my P330 and it locks up on restart and says it's installed but yet still available as a new update.   I have yet to have a issue with Lenovo Vantage until now.  I have confirmed in Windows 10 Pro Device Manager that the new firmware is not installed.  Had a notice saying it needs restarted but that causes the hang and forces you to turn off the PC and back on.  There are two firmwares showing in the Firmware section of Device Manager.  I read above about maybe having to use a wires keyboard.   Mine is currently wireless.  Also when I boot into the BIOS it acts as if its frozen.  You really can't move around in the BIOS and change anything.  Forces you to turn the PC off again.  I'm kinda frustrated with this and I don't want to brick my PC.  It will boot up and appears to work fine but I have the error in Device Manager and the firmware upgrade notice in Vantage.  I have tried to load the firmware manually through Command Prompt according to Lenovo's instructions but it fails.  Mismatch on some version or something like that.   Anybody have any suggestions?

 

Thanks,

 

Roger

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64 Posts

09-05-2011

Venezuela

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  • Posts: 64
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  • Message 7 of 19

Re:Flash BIOS update released on March 17 2021 not installing on Tiny P330

2021-04-06, 17:31 PM

Hello @rtcook, my case is less harmful, the machine starts up OK when powered off/on after freeze. The former BIOS is shown in "My device" on Vantage, and I can boot to bios (F1) with a wireless keyboard and it works OK, it shows the former BIOS, M1UKT62A in my case and I can navigate thru the options. So far the installation does not upgrade the BIOS but it is not causing damage to the machine either

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9 Posts

04-06-2021

United States of America

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  • Message 8 of 19

Re:Flash BIOS update released on March 17 2021 not installing on Tiny P330

2021-04-06, 23:15 PM

Like I mentioned, my P330 will boot up fine and does not appear to have any problems.  I just know something is not right and I want to get it fixed but am unsure how. 

 

I read somewhere that one of the Windows 10 updates has caused this problem.   Can't confirm it and can't remove any of those installs.  Not an option.  I guess I'd have to to an reinstall of Windows 10 Pro to see.  

 

I've also read of an option to open up the case and change the CMOS jumper to allow you the manually install the BIOS/firmware.   Haven't  tried this yet.

 

Roger

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4998 Posts

02-22-2010

United States of America

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  • Message 9 of 19

Re:Flash BIOS update released on March 17 2021 not installing on Tiny P330

2021-04-07, 17:16 PM

There's documentation in the User Guide that should walk you through the process of doing a BIOS recovery (it's also been covered in several other threads on this forum as well).  This is an alternate method of reflashing the BIOS image if the normal methods fail or the current BIOS image is somehow corrupt.  Just keep in mind that doing a boot block recovery will reset any modified BIOS settings you might have previously made to the default setting.  




If we've helped resolve your issue, please be sure to mark your topic as solved!
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9 Posts

04-06-2021

United States of America

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  • Message 10 of 19

Re:Flash BIOS update released on March 17 2021 not installing on Tiny P330

2021-04-07, 23:44 PM

Thank you.  I will give this a try and report back.

 

Roger

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