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92 Posts

04-16-2021

Netherlands

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Re:P620 Bios Update Issue

2021-10-01, 13:53 PM

@Maria_vW  

 

As @psuturtle asked you for detailed information, there is also the NVIDIA nvflash64 tool.

On my system, I ran the (use wisely and handle with care) CLI tool from an elevated command prompt:

 

nvflash64 --version

 

It provided me with some more detailed (UEFI) information.

(The display interrupted video twice while collecting this information from my QUADRO RTX4000)

 

(Edited - Removed picture of the output as it was just an example)

 

 

 

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45 Posts

12-15-2020

Germany

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Re:P620 Bios Update Issue

2021-10-01, 14:48 PM

Sign-On Message       : RTX3070 VB Ver 94.04.3A.40.AS21
Build GUID            : 95C168BBBB0944BCB44A7552B6D60331
IFR Subsystem ID      : 1043-87BC
Subsystem Vendor ID   : 0x1043
Subsystem ID          : 0x87BC
Version               : 94.04.3A.40.20
Image Hash            : N/A
Product Name          : GPU Board
Device Name(s)        : GeForce RTX 3070
Board ID              : 0x0244
Vendor ID             : 0x10DE
Device ID             : 0x2484
Hierarchy ID          : Normal Board
Chip SKU              : 300-0
Project               : G142-0010
Build Date            : 10/30/20
Modification Date     : 03/08/21
UEFI Version          : 0x60009 ( x64 )
UEFI Variant ID       : 0x000000000000000A ( GA1xx )
UEFI Signer(s)        : Microsoft Corporation UEFI CA 2011
XUSB-FW Version ID    : N/A
XUSB-FW Build Time    : N/A
InfoROM Version       : G001.0000.03.03
InfoROM Backup        : Present
License Placeholder   : Present
GPU Mode              : N/A
CEC OTA-signed Blob   : Not Present

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92 Posts

04-16-2021

Netherlands

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Re:P620 Bios Update Issue

2021-10-02, 20:26 PM

@Maria_vW  

 

Quote "To clear CMOS use JP58 (jumper just above PSU, lower left corner)"

 

Have you already considered if clearing the CMOS might fix your issue?

How do I reset the BIOS and/ or password on my ThinkStation?-English Community (lenovo.com)

You could first save your current settings with a settings tool. 

 

I understand that after the update from S07KT21A to S07KT22A, with your system now on S07KT22A,

the LENOVO logo and F-keys at boot and the UEFI settings menu is no longer available, as if a part of the startup sequence is skipped.

Instead your system boots into Windows 10.

It was introduced after the S07KT22A update. Before all worked well.

 

In your case, I start to get the idea that as long as you do not get the Lenovo logo and F-key functions back at boot, you also will no longer be able to do any firmware updates with the tools provided from the support site.

 

As I am sure you know, the efi and .iso both are the same efi based firmware updates that both need the P620 to be able to boot into the efi shell to run the efi firmware update utility.

That is not working for you at this point.

 

The capsule update seems to depend on code that, if I understand correctly , seems to be in the same UEFI firmware place as the UEFI settings menu you can not get into.

You also already tried that and it failed.

 

If it was my system and there is no solution any time soon I would open a Lenovo hardware support case, assuming it is still under warranty.

 

It could be that the POST codes might give a clue. You can still turn that on from a settings tool.

I filmed mine (also for future reference) and looking it back step-by-step using VLC I can follow to a curtain extend, what is happening while powering up.

But it would probably still need a Lenovo service expert to diagnose it.

 

Also, when your system is again functioning correctly, you might first want to set an Administrator password. (SVP).

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45 Posts

12-15-2020

Germany

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Re:P620 Bios Update Issue

2021-10-03, 6:23 AM

@GMP620  

>Have you already considered if clearing the CMOS might fix your issue?

Yes, but I didn't try it yet. Might be that the system hangs and won't boot to windows anymore then...

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2 Posts

09-30-2021

United Kingdom of Great Britain and Northern Ireland

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Re:P620 Bios Update Issue

2021-10-03, 8:42 AM

@GMP620  

 

> Did you set JP55 to 2-3 position before updating? 

 

No. Why? I didn't have to with previous firmware updates.

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92 Posts

04-16-2021

Netherlands

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Re:P620 Bios Update Issue

2021-10-03, 10:09 AM

@arr9  

 

Quote "No. Why? I didn't have to with previous firmware updates."

 

That is more or less what this thread is about.

 

You might want to read 

on page 2 of this thread.

  Post 2021-09-04, 3:45 AM

  Post 2021-09-05, 3:07 AM

on page 7 of this thread.

  Post 2021-09-14, 22:04 PM

 

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5254 Posts

02-22-2010

United States of America

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Re:P620 Bios Update Issue

2021-10-04, 18:50 PM

We're still trying to gather details on this issue.  Apologies for the delays, but with the current holiday in China, a large chunk of our engineering team is not in the office for most of this week.

 

From what I understand so far, here's the guidance on the current issue tied to BIOS 21A/22A that induced an error message referencing a corrupted backup BIOS SPI:

- If you are on BIOS 1FA or older, you should be able to flash directly to BIOS 23A without any additional intervention.

- If you are on BIOS 21A or 22A, you will likely need to move JP55 to pins 2-3 prior to attempting to flash to BIOS 23A.  Once you've completed the full flash process for 23A, you should be able to then update future BIOS releases without the need to move the jumper.  For reference, pin1 in the JP55 header (consisting of 3 pins) is marked with a white box in the silk screen on the board.  

 

We'll try to keep this thread updated with more info as we get it.




If we've helped resolve your issue, please be sure to mark your topic as solved!
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92 Posts

04-16-2021

Netherlands

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Re:P620 Bios Update Issue

2021-10-04, 22:34 PM

I am now on firmware S07KT23A.

Good to know that jumper JP55 can be placed back to 1-2 position.

But what does that mean for the future Recovery BIOS update?

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155 Posts

01-11-2016

China

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Re:P620 Bios Update Issue

2021-10-12, 2:46 AM

The following suggest that I shall not be liable for any damages. Just a suggestion. Please also understand.

 

Regarding the issue of no display under BIOS settings or LNEOVO power on logo .
We initially suspect that there are some matching problems with the Seure Key configuration.
It is recommended to see if there is a chance to operate without display disable BD key
(But we are also worried that this risk may cause other problems, please consider and see if you can do the following operations)
The step by step method without display (the original BIOS is in GUI mode)
1.Power on then holding F1 key 1 minute
2.Press Down key 4 times then Right key 1 time,
3.press Down key 16 timesPress Enter Key 1 time then Up Key 1 time,
4.press Enter key 1 timePress F10 Key then Enter key.

 

 

I do not confirm whether this operation has collateral damage. Please also check whether there is a need for related operations.
If all operations fail. The last method is to contact the Service team to replace the motherboard

 

Hope can help .

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92 Posts

04-16-2021

Netherlands

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Re:P620 Bios Update Issue

2021-10-12, 12:02 PM

@shadowzhu  

@Maria_vW  

 

My system does not have the boot logo and F key issue, but I tried to understand the suggestion.

 

Quote: "

The step by step method without display (the original BIOS is in GUI mode)
1.Power on then holding F1 key 1 minute
2.Press Down key 4 times then Right key 1 time,
3.press Down key 16 timesPress Enter Key 1 time then Up Key 1 time,
4.press Enter key 1 timePress F10 Key then Enter key."

 

My ThinkStation P620 is now on firmware S07KT23A and the keystrokes suggested look like an attempt to disable the Security Chip 2.0

But when I disable all passwords and follow the keystrokes, I end up at the red dot after keystrokes mentioned in point 3. There seems a keystroke missing.

 

 

To me this looks like a similar approach trying to set the SVP earlier in this thread

Post 2021-09-07, 20:31 PM

Post 2021-09-07, 21:06 PM

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