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7 Posts

09-17-2014

Dublin

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  • Posts: 7
  • Registered: ‎09-17-2014
  • Location: Dublin
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  • Message 1 of 3

P620 (Brand New) with Graphics Card Error, tried another GPU also

2021-04-05, 5:40 AM

Just got a new P620 with an Nvidia Quadro RTX 4000 GPU.

 

I turned it on and installed windows on it and turned it off.

 

A week or two later, I turned it on I got 5 beeps, 2 short and 3 long to indicate GPU error.

 

I tried a different GPU in it and I still get the same 5 beeps.

 

I have no way of viewing the BIOS screen.

 

Is there a problem with the board?

 

 

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7 Posts

09-17-2014

Dublin

11 Signins

132 Page Views

  • Posts: 7
  • Registered: ‎09-17-2014
  • Location: Dublin
  • Views: 132
  • Message 2 of 3

P620 (Brand New) with Graphics Card Error, tried another GPU also

2021-04-05, 10:49 AM
For anyone else, it turns out the PC needs to have a monitor connected to the GPU via Displayport when you turn it on. If you turn it on without a monitor connected you get the beeps and BIOS does not load windows. Maybe this is standard DP behavior or related to the fact the Mobo has no onboard GPU. Haven't dealt with DP GPUs before so not sure.
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1108 Posts

01-14-2014

United States of America

2086 Signins

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  • Posts: 1108
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Re:P620 (Brand New) with Graphics Card Error, tried another GPU also

2021-04-05, 14:42 PM

Congratulations on your new P620 workstation.  I'm glad you were able to diagnose the issue properly.  Can you confirm what BIOS version is on your system? I thought we had fixed this in a recent update.  

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