03-27-2019 11:43 AM
I just received 7X09CTO-1WW Server: ThinkSystem ST550
and it came with very strange power cables (I need two for two power supplies)
I attached a photo of the cable.
Can somebody explain why Lenovo is sending those cables? How they can be used to connect to UPS.
BTW I tried exchanged them and I sent 3h on hold talking to various people but nobody was able to help me.
03-27-2019 12:25 PM
Welcome to the community!
This cable is used to plug into a PDU which is a power strip typically installed in server rack. This is pretty standard for data center equipment.
I would recommend calling the team you purchased the server from and see if they can do an exchange for the cable that fits your environment.
If you are still running into trouble please let me know and I can see what I can do internally.
03-27-2019 12:43 PM
Thank you for the replay. This is a tower system not on a rack. I tried to replace the cable but after 3h on hold and talking to various people I gave up. I opened Service Request - we will see what will happen. I am buying those servers for last 15 years, first from IBM and now from Lenovo and it is first time I received those cables.