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Blue Screen Again
Posts: 42
Registered: ‎09-01-2010
Location: Germany
0 Kudos

Re: Access Connection SMS Menu disappeared!!!!

What actually bothers me most is that there is no (further??) comment from Lenovo to this issue..? I am quite sure, that programmers watching this thread.
Posts: 3,892
Registered: ‎11-20-2007
Location: Greenville, SC USA
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Re: Access Connection SMS Menu disappeared!!!!

Punch Card
Posts: 55
Registered: ‎05-19-2010
Location: LA
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Re: Access Connection SMS Menu disappeared!!!!

seriously, is there anyone who can give us a little speck of information on this issue? Almost a year and we don't have any feedback???

Serial Port
Posts: 28
Registered: ‎07-21-2010
Location: South Africa
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Re: Access Connection SMS Menu disappeared!!!!

Seemingly not. In most industries the informed customer is usually the happy customer but in this case it's obvious Lenovo doesn't warrant the need for happy customers.

 

But be nice! Even though they don't seem to give a **bleep** about their products, it seems they do have feelings and get quite sensitive when the obvious is exposed. This obvious being the lack of information on what Sony shows is probably an easy solution thus creating irate customers unnecessarily.

 

Dear IBM. Please take control of your product again! Lenovo is making you look stupid!

Highlighted
Posts: 8,336
Topics: 422
Kudos: 1,442
Solutions: 319
Registered: ‎11-19-2007
Location: RTP, North Carolina
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Re: Access Connection SMS Menu disappeared!!!!

hookins,

 

Thanks - I'll inquire on latest status. 

 

This discussions started in April, so while not a year, five months is a long while...

 

Mark

 

 

____________________________________________

ThinkPads: S30, T43, X60t, X1, W700ds, IdeaPad Y710, IdeaCentre: A300, IdeaPad K1
Mark Hopkins
Program Manager, Lenovo Social Media (Services)
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Blue Screen Again
Posts: 42
Registered: ‎09-01-2010
Location: Germany
0 Kudos

Re: Access Connection SMS Menu disappeared!!!!

I have opened a support ticket on this to get some information. I would kindly ask all of you - participating in this thread or not - to do so as well.

 

However there is no need to be rude.

Blue Screen Again
Posts: 33
Registered: ‎09-04-2009
Location: Austria
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Re: Access Connection SMS Menu disappeared!!!!

about me being rude to lenovo and its employees ...

 

i own two lenovo W500 $3.500 machines for a bit over a year now.

 

in this time, the W500s suffered from 4 severe incidents (the SMS issue being one of them). in each and every case, lenovo support showed its utter unwillingness and incompetence to help me get their product doing what it is supposed to do.

 

i will not even appologize for being rude after this year. and i am happy to report that i already managed to talk one prospective new lenovo laptop customer into buying a different brand.

 

all the best for whoever continues to support lenovo.

 

cheerio,

martin

Lenovo Staff
Posts: 249
Registered: ‎09-02-2008
Location: USA
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Re: Access Connection SMS Menu disappeared!!!!

[ Edited ]

 

AC 5.72 is scheduled to be posted to the Lenovo website on 10/01/2010. This release adds SMS support.

Serial Port
Posts: 28
Registered: ‎07-21-2010
Location: South Africa
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Re: Access Connection SMS Menu disappeared!!!!

bsnf

 

Thank you so very much! I look forward to the download. All people were asking for was just a bit of information. I reckon most people, myself especially, would have been happy hearing over a month ago what you have just said now.

 

Anyways. Water under the bridge and I hope the upgrade goes well.

 

Thanks again! Appreciate the heads up!

 

Regards

 

Hoox

Blue Screen Again
Posts: 42
Registered: ‎09-01-2010
Location: Germany
0 Kudos

Re: Access Connection SMS Menu disappeared!!!!

Thanks. It didnt hurt right?