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Retired Employee
Posts: 1,591
Registered: ‎07-17-2009
Location: Slovakia
0 Kudos

Re: Cannot create product recovery media (T500 w/ Vista Bus. Pro x32)


thanks for the post.

That is a great workaround.
It's bad,that I cannot reproduce this situation, becasue I would realy like to find  the root cause, so that this can be fixed without aditional costs Smiley Happy


Thanks again, that is a good post.



What's DOS?
Posts: 1
Registered: ‎01-18-2011
Location: USA
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Re: Cannot create product recovery media (T500 w/ Vista Bus. Pro x32)

Is there an update to this problem?  I have been trying to create product recovery media on a 7387A11 (Vista) and having the same problem - the machine has a SATA drive and PATA IDE drives as well as CD/DVD writer and no drives are recognized.  Tried all the recommended solutions (remove DVD drive using device manager, newer versions of RnR and no luck).  I continue to get a blank drop down box.