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Question

When I opened the Lenovo Solution Center it says my PLDS DVD-RW DS8A8SH has a 'Handicap'.

The machine is newly purchased over the weekend and the DVD drive have never been used.

 

Is there any fix for this issue?

Answer

Please try the following steps

 

1) Close all open programs 

2) Click on START > RUN and type "REGEDIT" in the run field and press ENTER 

3) Click on the plus signs (+) next to the following folders

  • HKEY_LOCAL_MACHINE SYSTEM 
  • CurrentControlSet 
  • Control 
  • Class 
  • {4D36E965-E325-11CE-BFC1-08002BE10318} 

4) This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

  • UpperFilters 
  • LowerFilters 
  • UpperFilters.bak 
  • LowerFilters.bak 

5) If any of the above keys shown in step 4 are listed, right-click on them and choose Delete 

6) After deleting the keys, close the Registry Editor 

7) Reboot your computer 

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Comments
shonen011

saved my life! cant thank you enough....tried everything, and for over three hours browsed through forums searching for help.

 

just a tip for other users, if you are afraid to mess with registry files just rename those upper/lower files by adding deletable to them, without any separation symbol (aka - _ . ; / ) and it should have the same effect Smiley Wink

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