08-05-2011 10:55 AM
I'd like to disable scheduled backups because my Norton antivirus software cannot be copied and I must be present for the first 20 minutes of backup to choose "skip" for each of about 20 Norton files. This occurs even though I tried to exclude files having *Norton* in their names, and even when I turn off Norton software before backup. I'm running ThinkCentre M55, 8811-CTO, with Windows XP Pro. I've removed backup from the XP "Scheduled Tasks" manager, and in "Config AwayManager tasks", Backup using R&R is not checked. In R&R, "Set Schedule, Schedule your Backups" is not checked. Despite these settings, once a day every day I continue to get the "backup cannot copy the ....(Norton)...file" window. I tried allowing one scheduled backup to run to completion, hoping that if I did this, R&R would no longer run auto backups. But it didn't work. How can I stop R&R from running auto backups? I'd prefer to run manual backups at my convenience.
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08-05-2011 11:01 AM
Sorry, forgot to mention in my previous post: I can't tell which version of R&R I'm running because when I open ThinkVantage R&R, it immediately opens the "backup running" window. I cannot activate the underlying R&R window with options like backup or recover, can I use the "help" button on that window to identify my R&R version. When I click "cancel", nothing happens; in order to end the backup, I have to use Windows Task Manager.
08-05-2011 04:34 PM
when you open R&R at the bottum left click on launch advance mode then click on set schedule & preferences
then uncheck the box for schedule backups
that will disable auto backup
08-05-2011 04:37 PM
08-05-2011 05:42 PM
If you can't disable scheduled backups (under Set Schedule etc.), check under Scheduled Tasks (XP) or the
equivalent for your OS and see if anything labelled R&R is set to run, if so disable it.
In R&R you can exclude entire directories and directory trees from being backed up,
this should be better than trying to filter on file names.
Advanced - Exclude Files.
What I did is to set up excluded directories, but thereafter I run R&R from a batch file in command line mode.
This is documented in a manual that can be downloaded from Lenovo.
Before I start it I stop internet access, and shut down anti-virus (Kaspersky in my case), and verify that all anti-virus processes
have stopped using Process Explorer (a free download from Microsoft). I also manually stop Google Desktop,
Google notifier, in general everything that seems like it might interfere.
Since I started following this procedure I no longer have any issues.
You can also add a batch file command to shut down the computer after the backup,
which is desirable.
Here's most of my batch file:
echo Perform full backup
echo Delete old backup on USB drive
"c:\program files\lenovo\rescue and recovery\rrcmd" delete location=U silent
rem above deletes the old backup on the USB drive
echo Create base backup on USB drive
"c:\program files\lenovo\rescue and recovery\rrcmd" backup location=U name=base silent
rem above backs up to USB
computershutdown -s -f
08-05-2011 05:52 PM
iancdn: don't mean to sound snippy, but as you and GMAC have repeated, my Windows Scheduled Tasks already exclude any R&R activity including backups. And, my advanced R&R excludes all antivirus files that I painstakingly identified by writing down lengthy pathnames while manually "skip" each of about 20 hang-up files during an auto backup. But I will print your suggestion and try it tomorrow. Incidentally, while trying GMAC's prevous suggestion, I learned that my version of R&R is 3.1xxx. Thanks for suggestion. Oh, and I see that my R&R has just started trying another backup......
08-05-2011 06:01 PM
Sorry, should have read the other messages more completely. I suggest you download and install
Autoruns from this link
Autoruns shows all processes that launch during boot or login, and is reputed
to be more comprehensive than any similar utility. I would carefully examine
all entries for anything resembling R&R. Hopefully you will find something and can disable it.
08-06-2011 07:10 AM
ian: I ran the utility you suggested. Found something in a Lenovo directory named "tvtscheduler.exe". Also a "schedulerproxy.exe" or something like that. But I'm hesitant to just delete them without knowing what they do. Could this/these be the offending file(s)? (and, R&R is trying to run as I enter this message....)
08-06-2011 07:17 AM
You don't have to delete the entries, just uncheck them. They will still be listed, they just won't run the next
time you reboot. Suggest reading a bit of the help file in Autoruns first to understand how it works first.