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Posts: 5
Registered: ‎08-01-2012
Location: Virginia
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Accepted Solution

RapidBoot Shield V1.23 Install Error 1402

     I upgraded my version of RapidBoot Shield from V1.20 to 1.23 using System Update.  I got Installer Error 1402. Could not open key:UNKNOWN\Components DA42BC89F25F5BD0AF18C3B9B1A1EE8\49875E8955A06D43BBC4F84E5D3423E.

I uninstalled RapidBoot Shield from Control Panel and tried again using System Update and then the manual download option, but I get the same error and now I do not have it installed.

     How do I fix this problem? 

   

 20120731 Install error message.jpg

 

Lenovo Staff
Posts: 2,797
Registered: ‎10-29-2009
Location: NC
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Re: RapidBoot Shield V1.23 Install Error 1402

Sorry for the obvious question, but did you reboot between trying to uninstall and then re-install?

Ctrl-Alt-Del
Posts: 5
Registered: ‎08-01-2012
Location: Virginia
0 Kudos

Re: RapidBoot Shield V1.23 Install Error 1402

I thought I had, but I am not sure.  So, I just rebooted and tried installation again and I received the same error.  How do I fix this problem?

Ctrl-Alt-Del
Posts: 5
Registered: ‎08-01-2012
Location: Virginia

Re: RapidBoot Shield V1.23 Install Error 1402

I tried:

 

secedit /configure /cfg %windir%\inf\defltbase.inf /db defltbase.sdb /verbose

 

It fixed the install error.