Support in other languages: 
Showing results for 
Search instead for 
Do you mean 
Welcome to the Lenovo Community

Welcome to the Forums!

Welcome to Lenovo's Peer-to-Peer Discussion Community!
Please note our guidelines. How to register and login and Community FAQs.
Shape the Future of PCs

Help Lenovo Shape the Future of PCs

Take the ownership survey. Share your ideas with our product team
Community Spotlight

Visit the Lenovo Blogs!

Check out the ThinkPad Time Machine
Visit the Community Spotlight Blog
Windows  10

Are you ready for Windows 10?

Get to know Windows 10
Visit the Windows 10 Support Center
Fanfold Paper
Posts: 8
Registered: ‎05-28-2010
Location: California
0 Kudos

T61p Rescue and Recovery won't run

When I try to start Rescue and Recovery, the logo shows for a couple of  minutes, then goes away - the R&R dialog never appears.  I tried launching from the Toolbox, from the Thinkvantage folder in the Start menu, and from the "Lenovo Thinkvantage Tools" program in the Start menu - none of these work.


Probably related: when I run Lenovo update, there is a PC-Doctor update.  I choose to run this update.  I get a message that the update failed.


T61p 6459CTO

Windows 7 Professional 64 bit

(did I forget anything?)


If I try to make a backup using the ThinkVantage  button at boot time, would that cooperate with application-made backups?  Would it honor the incremental/full cycle?




Posts: 20,913
Topics: 128
Kudos: 1,261
Solutions: 1,344
Registered: ‎12-19-2008
Location: Australia, Melbourne
0 Kudos

Re: T61p Rescue and Recovery won't run

[ Edited ]

which version of the RR are you trying to use. 


Jin Li

May this year, be the year of 'DO'!

I am a volunteer, and not a paid staff of Lenovo or Microsoft
Fanfold Paper
Posts: 8
Registered: ‎05-28-2010
Location: California
0 Kudos

Re: T61p Rescue and Recovery won't run

version 4.3 (4.30.0027.00)




Blue Screen Again
Posts: 35
Registered: ‎12-07-2008
Location: Denmark
0 Kudos

Re: T61p Rescue and Recovery won't run

I had exactly the same behaviour of "System Update" yesterday. It was solved by uninstalling the program and reinstalling a freshly downloaded copy. I'm running Win7.

T440 20B7-S0HN00 replacing T60 2007-VPX CoreDuo T2400 1,83GHz, ATI x1300 SXGA+, Win8.1 Pro, 4Gb RAM (=3), Kingston SSDNow V200 128GB, MS Office 2007, OpenOffice. 3 more T60 in family - all now running Windows 10
Posts: 15
Registered: ‎06-17-2009
Location: Cyprus
0 Kudos

Re: T61p Rescue and Recovery won't run

Yes as hhmcsv said try to uninstall it and then reinstall it. Also do you use the latest system update of lenovo?
Retired Employee
Posts: 1,591
Registered: ‎07-17-2009
Location: Slovakia
0 Kudos

Re: T61p Rescue and Recovery won't run

ok, so first of all, please tell me if you enter the RnR PDA if you press the F11 key by system start. If yes, then that is a positive point.
And also to directly answer your question: No, in this gui you cannot take a backup and I would not advice you to use this GUI and the point where to capture the backup from.

OK, now let's start into OS and go to %programfiles%\Lenovo\Rescue and Recovery and try to start RnR from here.

If also this will not work, then dissable the UAC and try again.
The reson might be, that this application is blocked by something like UAC, or antivir.

Let me know, if any of the above will help.

Please don't do a reinstallation as a first step.