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Posts: 1
Registered: ‎03-04-2012
Location: Melbourne
Message 1 of 2 (2,724 Views)

ThinkVantage Fingerprint [HELP][HELP][HELP]

My configuration :Lenovo Thinkpad W520, Win7 professional 64 bit.


when I open ThinkVantage Fingerprint software, it says:

"E7210001-An internal error occurred(bpwb;bp-wb-dpi-ed-wbebu(800106ba))"


Even after I uninstall and re-install it, the same error...


Help me please...




Posts: 955
Topics: 3
Kudos: 81
Solutions: 65
Registered: ‎01-05-2010
Location: INDIA
Message 2 of 2 (2,707 Views)

Re: ThinkVantage Fingerprint [HELP][HELP][HELP]

I suggest you to uninstall the fingerprint and Client Security Solution software then restart the system


After restart update the BIOS


Then download the fingerprint and Client Security Solution and install it


After this the issue should resolve and if it persist then you need to reinstall the Operating System


Best Regards,


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