05-21-2018 11:42 PM
I can't use my fingerprint to login to Windows anymore after Windows updated to version 1803.
I can't find any setting to add or reset any biometric security.
Is there a way to add this feature, or is it gone?
05-21-2018 11:48 PM
Have you tried the Vantage application. It may be a driver issue after the windows update. I would run the Vantage application to rule out the potential issue.
Please keep us posted
05-22-2018 06:45 AM
I ran into the same. Updated all firmware, drivers. And upon failure after updates completed I reinstalled the biometric driver specifically after removing it. The 1803 update definitely broke the function. Currently, the driver is shown to have issues in Device Manager. And when I go to the Windows settings for fingerprint setup I get the message, "Windows Hello isn't available on this device."
05-22-2018 08:38 AM
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